Online Consultant - Contract Position (Remote)

AlphaGlobal; Norway; Remote; NOK 125,000 - 150,000; Full time

Job summary

AlphaGlobal is seeking a motivated Online Consultant on a contract basis to support clients via chat, email, and video calls. This remote role offers flexible hours and requires strong communication and customer service skills.

No prior experience is required, though a background in customer service is a plus. Location: Remote, US-based, paid monthly at a rate of $1,300.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Attention to detail and problem-solving skills.
• Proficient in using online communication tools such as chat, email, and video calls.
• Ability to work independently with minimal supervision.
• High school diploma or equivalent; Bachelor's degree preferred.

Responsibilities

• Communicate with clients through various online channels.
• Provide guidance and support to clients regarding products or services.
• Understand client needs and offer appropriate solutions or recommendations.
• Maintain accurate records of client interactions and follow-up actions.
• Collaborate with team members to ensure timely and effective resolution of client inquiries or issues.
• Stay up-to-date with product knowledge and industry trends to better assist clients.

Skills

Customer service

Communication

Multitasking

Attention to detail

Online tools

Independent work

Problem solving

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

We are seeking a motivated and detail-oriented Online Consultant to join our team on a contract basis. As an Online Consultant, you will be responsible for providing support and guidance to clients through online platforms such as chat, email, and video calls. This is a remote position that offers flexibility in working hours.

Responsibilities

• Communicate with clients through various online channels
• Provide guidance and support to clients regarding products or services
• Understand client needs and offer appropriate solutions or recommendations
• Maintain accurate records of client interactions and follow-up actions
• Collaborate with team members to ensure timely and effective resolution of client inquiries or issues
• Stay up-to-date with product knowledge and industry trends to better assist clients

Requirements

• Excellent verbal and written communication skills
• Strong customer service skills
• Ability to multitask and work efficiently in a fast-paced environment
• Attention to detail and problem-solving skills
• Proficient in using online communication tools such as chat, email, and video calls
• Ability to work independently with minimal supervision
• High school diploma or equivalent; Bachelor's degree preferred

Salary: $1300 per month (paid on a contract basis). Location: Remote/Work from home (anywhere in the US). Preference: Women (but open to all genders). Experience: No experience required, but previous customer service experience is a plus.

Join our dynamic team as an Online Consultant and help us provide excellent customer service to our clients.