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Sanctuary Group; London; On-site; NOK 377,000 - 396,000; Full time

Benefits offered by this job

Pension scheme with employer contribs

Life Assurance

Employee Advice Service

Cycle to Work

Wellbeing support

Staff Networks

Job summary

Sanctuary Group in London is seeking a Caretaker to join our team in the Blackwall Reach area. You will provide a maintenance service by caretaking and general cleaning of communal areas.

The ideal candidate will have cleaning or caretaker experience and a track record of delivering high-quality services, demonstrating teamwork and strong customer service. The role involves health and safety checks and may require driving a company vehicle.

Qualifications

• Experience in a similar cleaning role or completing similar tasks.
• Practical experience in operating hand tools and light machinery
• Some experience of working to deadlines and prioritizing workloads
• Working knowledge of Health and Safety legislation
• Good communication and customer care skills

Responsibilities

• Grounds maintenance tasks to include litter picking and general upkeep
• Working with customers and responding positively to resolve issues and improve services
• Completing all documents and paperwork concerning tasks completed
• Carrying out Health and Safety Inspections and reporting necessary repairs
• Complying with relevant policies and be Health and Safety orientated
• Ensuring tools and equipment are maintained in a suitable condition
• Ensuring all supplies and stocks are ordered

Skills

Experience in cleaning roles

Hand tools operation

Deadline-driven

Health and Safety knowledge

Customer care skills

Job description

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

Caretaker

Blackwall Reach

- London

- £31,486 per year

40 hours per week – Monday to Friday

We have an opportunity for a Caretaker to join our team in the Blackwall Reach area of London. As a Caretaker you will be responsible for providing a maintenance service by undertaking caretaking and general cleaning of communal areas. The ideal candidate will have either cleaning or caretaking experience and a track record ofdelivering high quality services, demonstrate a commitment to teamwork and high levels of customer service.

The role of Caretaker will include:

• Grounds maintenance tasks to include litter picking and general upkeep
• Working with customers and responding positively to resolve issues and improve services
• Completing all documents and paperwork concerning tasks completed
• Carrying out Health and Safety Inspections and reporting necessary repairs
• Complying with relevant policies and be Health and Safety orientated
• Ensuring tools and equipment are maintained in a suitable condition
• Ensuring all supplies and stocks are ordered

Skills and experiences:

• Experience in a similar cleaning role or completing similar tasks
• Practical experience in operating hand tools and light machinery
• Some experience of working to deadlines and prioritizing workloads
• Working knowledge of Health and Safety legislation
• Good communication and customer care skills

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

£29,912 per annum (rising to £31,486 per annum after 12 months, subject to satisfactory performance)

Closing Date: 8 October 2026

Proud member of the Disability Confident employer scheme

Caretaker

Company: Sanctuary Group Salary: £29912-31486 per annum Hours: Full-time Location: London, E14 0FZ Job type: Permanent Posting date: 24 Sept 2026 Closing date: 8 Oct 2026

Summary

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

Caretaker

Blackwall Reach

- London

£29,912

- £31,486 per year

40 hours per week – Monday to Friday

We have an opportunity for a Caretaker to join our team in the Blackwall Reach area of London. As a Caretaker you will be responsible for providing a maintenance service by undertaking caretaking and general cleaning of communal areas. The ideal candidate will have either cleaning or caretaker experience and a track record ofdelivering high quality services, demonstrate a commitment to teamwork and high levels of customer service.

The role of Caretaker will include:

• Grounds maintenance tasks to include litter picking and general upkeep
• Working with customers and responding positively to resolve issues and improve services
• Completing all documents and paperwork concerning tasks completed
• Carrying out Health and Safety Inspections and reporting necessary repairs
• Complying with relevant policies and be Health and Safety orientated
• Ensuring tools and equipment are maintained in a suitable condition
• Ensuring all supplies and stocks are ordered

Skills and experiences:

• Experience in a similar cleaning role or completing similar tasks
• Practical experience in operating hand tools and light machinery
• Some experience of working to deadlines and prioritizing workloads
• Working knowledge of Health and Safety legislation
• Good communication and customer care skills

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and