Patient Admissions & Registration Specialist

University of Utah Health Hospitals and Clinics; Time; On-site; NOK 343,000 - 495,000; Full time

Job summary

The University of Utah Health seeks a patient access/registration professional to support the admission process within the revenue cycle. You will interview patients to collect demographics and insurance information and register them according to state and federal regulations.

The role collaborates with clinicians and other departments to ensure accurate billing and a positive patient experience. A health-care related associate degree is required; bilingual Spanish is a plus.

Qualifications

• Associate's degree or the equivalency is required.
• Experience with revenue cycle or patient registration is preferred.
• Bilingual Spanish skills are a plus.

Responsibilities

• Interviews patients to obtain correct patient identification, demographic information, and revenue cycle activities.
• Registers patients according to state and federal regulations, including accurate admission class.
• Completes basic compliance counseling with patients during registration, including HIPAA information.
• Assists patients with questions about financial arrangements, billing and other policies.
• Identifies and collects patient financial responsibility when appropriate.
• Collaborates with clinicians and other departments to provide an exceptional patient experience.

Skills

Patient interviews

Customer service

Communication skills

HIPAA compliance

Software navigation

Education

Associate's degree in health-related field

Job description

The University of Utah Health seeks a patient access/registration professional to support the admission process within the revenue cycle. You will interview patients to collect demographics and insurance information and register them according to state and federal regulations.

The role collaborates with clinicians and other departments to ensure accurate billing and a positive patient experience. A health-care related associate degree is required; bilingual Spanish is a plus.