Part-Time Online Client Advisor — Oslo

VertexGlobal; Oslo; On-site; NOK 133,000 - 159,000; Part time

Job summary

VertexGlobal in Oslo, Norway is seeking a highly motivated Online Consultant to join our team part-time. You will deliver exceptional customer service and support to clients through online platforms.

Responsibilities include chatting, email and phone communication, building relationships, analyzing feedback, and contributing to content for social media. English fluency is required; additional languages are a plus.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Fluent in English; additional languages a plus.
• Previous experience in customer service or sales preferred but not required.
• Strong written and verbal communication skills.
• Proficient with online platforms (chat, email, social media).
• Ability to work independently and in a team.
• Detail-oriented with good time management.

Responsibilities

• Communicate with clients via online chat, email, and phone to understand needs and provide solutions.
• Build strong client relationships by providing accurate information and addressing concerns.
• Analyze client feedback and suggest product or service improvements.
• Collaborate with team members to ensure clear client communication.
• Stay up-to-date with industry trends and competitor offerings to provide insights.
• Assist in creating content for social media to engage clients.

Skills

Fluent English

Customer service

Strong communication

Social media

Time management

Education

High school diploma

Bachelor's degree

Tools

Chat platforms

Email

Social media platforms

Job description

VertexGlobal in Oslo, Norway is seeking a highly motivated Online Consultant to join our team part-time. You will deliver exceptional customer service and support to clients through online platforms.

Responsibilities include chatting, email and phone communication, building relationships, analyzing feedback, and contributing to content for social media. English fluency is required; additional languages are a plus.