General Manager

APM Terminals; Grimstad; On-site; NOK 1,500,000 - 2,100,000; Full time

Job summary

Maersk Training in Grimstad is seeking a General Manager to lead and oversee all activities at the Grimstad training centre, acting as the local representative of the Norwegian Managing Director. You will drive operational excellence, safety, quality, financial performance and business growth.

You will ensure regulatory compliance, maintain accreditation standards, and foster a high-performing, customer-focused team while building strong relationships with customers and the Commercial department.

Qualifications

• Proven leadership experience in operational management.
• Strong knowledge of Norwegian offshore and maritime regulation.
• Commercial acumen with focus on performance and results.
• Excellent interpersonal, communication, and stakeholder management skills.
• Demonstrated ability to lead and manage change effectively.

Responsibilities

• Holds overall responsibility for the local organization, including its people, performance, and results.
• Establishes and follows up the Norwegian safety training goals and associated action plans.
• Carries overall operational responsibility for the local safety training center.
• Plans and ensures optimal utilization of resources, capacity, and competence.
• Delivers results in line with budget and provides monthly performance reporting to management.
• Ensures understanding of the management system, procedures, handbooks, and IT tools.
• Ensures safety training meets accreditation requirements and internal course satisfaction standards.
• Ensures statutory and customer requirements are met.
• collaborates with the Commercial department on sales and marketing activities.

Skills

Leadership experience

Operational management

Data-driven decisions

Stakeholder management

Communication skills

Job description

Are you our new General Manager in Grimstad? As our General Manager, you will be responsible for leading and overseeing all Maersk Training activities at the Grimstad training centre while acting as the local representative of the Norwegian Managing Director. This role is accountable for driving operational excellence, safety, quality, financial performance, and business growth. The position ensures compliance with regulatory, accreditation, and customer requirements while fostering a high-performing, collaborative, and customer-focused work environment.

Key Responsibilities

• Holds overall responsibility for the local organization, including its people, performance, and results.
• Establishes and follows up the Norwegian safety training goals and associated action plans.
• Carries overall operational responsibility for the local safety training center.
• Plans and ensures optimal utilization of resources, capacity, and competence.
• Delivers results in line with budget and provides monthly performance reporting to management.
• Ensures thorough understanding of, and compliance with, the management system, procedures, handbooks, and IT tools.
• Ensures that the quality and delivery of safety training comply with accreditation requirements and internal course satisfaction standards.
• Ensures that statutory and customer requirements are consistently met.
• Works closely with the Commercial department to follow up sales and marketing activities.

Key Metrics

• Acts as an ambassador for MT and its values.
• Contributes to a good working environment.
• Communicate effectively with customers and colleagues.
• Contributes to gathering market intelligence.
• Monitors customer satisfaction.
• Monitors HSEQ performance.
• Represents MT at industry events and conferences.
• Contributes strategy and new business opportunities.
• Maintains professional networks.

Qualifications

• Proven leadership experience in operational management.
• Strong knowledge of Norwegian offshore and maritime legislation.
• Commercially astute with strong business acumen.
• Operationally strong with a focus on performance and results.
• Excellent interpersonal, communication, and stakeholder management skills.
• Strong collaboration and teamwork capabilities.
• Demonstrated ability to lead and manage change effectively.
• Data-driven decision maker with strong analytical skills.
• Customer-focused with a commitment to safety, quality, and continuous improvement.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains.

As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people.

With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

All the way.