Online Customer Support Specialist – Bergen

GlobalProcure; Bergen; On-site; NOK 134,000 - 156,000; Full time

Job summary

GlobalProcure in Bergen is seeking an Online Consultant to join our customer service team. In this full-time role you will assist clients via online chat, email and social media, delivering helpful and timely support.

The ideal candidate communicates clearly, multitasks effectively, and is eager to learn about our products. A high school diploma is required; a bachelor's degree is a plus. This role offers stable employment in a fast-paced online environment.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Proficient with online platforms such as social media, email and chat.
• Strong problem-solving and time-management skills.

Responsibilities

• Engage with customers through online chat, email and social media to provide support and assistance.
• Answer inquiries and resolve issues in a timely manner.
• Maintain accurate records of all interactions with customers.
• Collaborate with team members to ensure high-quality service.
• Continuously learn about our products and services to better assist customers.

Skills

Communication

Multitasking

Customer service

Education

High school diploma

Bachelor's degree preferred

Tools

Social media

Email

Chat tools

Job description

GlobalProcure in Bergen is seeking an Online Consultant to join our customer service team. In this full-time role you will assist clients via online chat, email and social media, delivering helpful and timely support.

The ideal candidate communicates clearly, multitasks effectively, and is eager to learn about our products. A high school diploma is required; a bachelor's degree is a plus. This role offers stable employment in a fast-paced online environment.