Norwegian Video Streaming Support Specialist — Greece

Mercier Consultancy MD; Oslo fylke; On-site; NOK 213,000 - 332,000; Full time

Benefits offered by this job

Competitive Monthly Salary

2 Extra Salaries Per Year (13th and 14

Fully Paid Training on streaming tech

Comprehensive Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

And Much More, including integration支持

Job summary

Mercier Consultancy Group is seeking Norwegian Speaking Video Streaming Experts to join a Greek-based team. You will provide high-level technical support for users of premium streaming platforms in Norway, troubleshoot playback issues, and ensure an exceptional customer journey across a global audience.

This role requires native or fluent Norwegian, an EU passport, and a strong passion for digital entertainment and streaming technology. Relocation to Greece is included as part of the package.

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory.
• Valid EU passport is mandatory.
• Passion for digital entertainment and streaming platforms.
• Strong problem-solving abilities and ability to explain technical concepts.
• Excellent communication and interpersonal skills for a global audience.
• Adaptability and a positive attitude in a multinational team.

Responsibilities

• Provide high-level technical support for users of premium streaming platforms in Norway.
• Troubleshoot playback issues, subscription queries, and device compatibility.
• Deliver an exceptional customer journey with up-to-date knowledge of streaming content and app features.
• Collaborate with international teams to optimize service delivery and engagement.
• Document trends to improve the Norwegian market experience.
• Stay up-to-date with VOD and live streaming technology.
• Foster brand loyalty through empathetic, expert communication with subscribers.

Skills

Norwegian language

Customer support

Communication skills

Problem solving

Job description

Mercier Consultancy Group is seeking Norwegian Speaking Video Streaming Experts to join a Greek-based team. You will provide high-level technical support for users of premium streaming platforms in Norway, troubleshoot playback issues, and ensure an exceptional customer journey across a global audience.

This role requires native or fluent Norwegian, an EU passport, and a strong passion for digital entertainment and streaming technology. Relocation to Greece is included as part of the package.