Norwegian Speaking Netflix Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Norway; On-site; NOK 274,000 - 393,000; Full time

Benefits offered by this job

Fully paid relocation

Training program

Health insurance

Career development

13th and 14th month bonus

Job summary

Mercier Consultancy Group is seeking Norwegian-speaking Netflix Customer Experts for a Greece-based role. You will deliver world-class support across chat, email, and phone to subscribers worldwide, ensuring smooth playback and accurate billing assistance.

Fluency in Norwegian is required, and EU passport/work permit for Greece is necessary. The role includes a fully paid relocation package, comprehensive training, and ongoing career development in a dynamic, international team.

Qualifications

• Native or fluent Norwegian (oral and written) required.
• EU passport or Greece work permit required.
• Experience in customer service or tech support preferred but not essential.

Responsibilities

• Provide support to Netflix subscribers via chat, email, and phone.
• Troubleshoot playback issues for a seamless viewing experience.
• Assist users with account, subscription, and billing inquiries.

Skills

Norwegian fluency

Customer service

Communication

Problem solving

Adaptability

Tools

CRM systems

Job description

Norwegian Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions that bridge the gap between global industry leaders and professionals seeking life-changing international opportunities.

Job Overview

We are currently scouting for exceptional individuals to join our team as Norwegian Speaking Netflix Customer Experts for a premier role based in Greece. If you are passionate about the streaming platforms industry and eager to leverage your language skills in a vibrant, international environment, this Norwegian Speaking Netflix Customer Experts position in Greece is the ideal career step for you.

Key Responsibilities

• Provide world-class support to subscribers of the world's leading streaming platform via chat, email, and phone
• Troubleshoot technical playback issues to ensure a seamless viewing experience for our global audience
• Assist users with account management, subscription inquiries, and billing questions with precision and empathy
• Represent the streaming brand with a professional tone, maintaining high standards of quality and service
• Act as a brand ambassador, helping users navigate the latest content features and platform updates
• Collaborate with international teams to share insights and improve customer satisfaction metrics
• Maintain accurate records of user interactions within our industry-specific CRM systems

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role
• Valid EU passport or work permit for Greece
• Strong passion for the streaming platforms industry and modern entertainment technology
• Previous experience in customer service or tech support is highly valued but not essential
• Excellent communication skills and a customer-centric mindset
• Ability to work in a fast-paced environment and adapt to new software interfaces quickly

Benefits

What We Offer

• Competitive Monthly Salary with a transparent performance-based structure
• Two extra salaries per year (13th and 14th month bonus)
• Monthly Performance Bonus to reward your dedication and excellence
• Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel stay
• Comprehensive, fully paid training program to master your craft within the streaming sector
• Excellent health insurance benefits and a supportive corporate culture
• Ongoing career development opportunities within one of the top Norwegian-speaking jobs currently available in Europe

Life in Greece

Embracing one of our many jobs in Greece means enjoying a Mediterranean climate that offers sunshine for most of the year, providing a perfect backdrop to your professional journey. Life in Greece is renowned for its relaxed pace, rich history, and vibrant social culture, making it an ideal destination for those seeking a high quality of life outside of office hours.

Beyond the professional benefits, relocating to Greece offers an unparalleled experience of world-famous cuisine, stunning coastal landscapes, and historical landmarks. When you pursue our Norwegian-speaking jobs in this beautiful country, you are not just getting a position—you are choosing a lifestyle that combines career growth with the unique charm of a sunny, European paradise.