Norwegian Speaking Customer Experts for Miele - Work Remote In Greece

Mercier Consultancy MD; Norway; On-site; NOK 284,000 - 403,000; Full time

Benefits offered by this job

13th/14th month salary

Performance bonus

Relocation package

Training programs

Health insurance

Relocation support

Inclusive work culture

Job summary

Mercier Consultancy Group is seeking Norwegian-speaking customer experts for Miele in Greece. You will deliver world-class support to Norwegian clients, handling technical inquiries and ensuring high satisfaction while representing a premium brand in consumer electronics.

Join a global team with relocation support, training, and a comprehensive benefits package including health insurance and a two-monthly salary structure (13th and 14th).

Qualifications

• Native or fluent Norwegian (written and spoken).
• Excellent communication and a customer-centric mindset.
• Ability to navigate technical systems and troubleshoot remotely.

Responsibilities

• Provide world-class customer service for Miele to Norwegian-speaking clients.
• Respond to technical inquiries about home appliances via phone, email, and chat.
• Resolve issues and document interactions in the CRM for continuity.
• Act as brand ambassador reflecting Miele's quality and innovation.
• Collaborate with international teams to share knowledge and improve service.

Skills

Norwegian fluency

Customer service

Communication skills

Technical troubleshooting

Tools

CRM system

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations across Europe. As a leader in the industry, we specialize in curating high-impact career opportunities for professionals seeking to advance their careers in a global environment.

Job Overview

We are currently seeking talented individuals to join our team for the Norwegian Speaking Customer Experts for Miele position in Greece. This role offers a unique opportunity to represent a prestigious brand in the consumer electronics sector, providing expert support to Norwegian-speaking clients while enjoying the exceptional lifestyle of one of Europe's most beautiful destinations through our exclusive jobs in Greece programs.

Key Responsibilities

• Provide world-class customer service for Miele, a premium leader in the consumer electronics industry
• Assist Norwegian-speaking customers with technical inquiries regarding home appliances and electronic devices
• Troubleshoot and resolve technical issues through telephone, email, and live chat channels
• Maintain high levels of customer satisfaction by delivering professional, accurate, and brand-aligned communication
• Document customer interactions within the CRM system to ensure seamless service continuity
• Act as a brand ambassador, reflecting the quality and innovation associated with the Miele consumer electronics range
• Collaborate with international team members to share product knowledge and improve service efficiency

Requirements

• Native or fluent Norwegian (spoken and written) is strictly required for this position
• Valid EU passport or a valid work permit for Greece
• Strong interest in the consumer electronics industry and home appliance technology
• Excellent communication skills and a customer-centric mindset
• Ability to navigate technical systems with ease
• A proactive approach to problem-solving in a fast-paced environment

Benefits

What We Offer

• Competitive monthly salary with 2 extra salaries per year (13th and 14th month)
• Monthly performance bonus to reward your excellence
• Fully paid relocation package including flight tickets, airport transfer, and initial hotel accommodation
• Comprehensive professional training programs to excel in the consumer electronics industry
• Complete health insurance coverage
• Ongoing support from Mercier Consultancy Group to ensure your smooth integration into your new role in Greece
• Opportunity to work within a modern, international, and inclusive work culture

Life in Greece

Choosing one of our Norwegian-speaking jobs in Greece means choosing a lifestyle defined by sunshine, ancient history, and a vibrant social scene. Life in Greece offers a perfect balance between a high-energy professional environment and the relaxed atmosphere of the Mediterranean coast, making it the perfect destination for your next career move.

Beyond the workplace, Greece welcomes you with its world-renowned culinary traditions, breathtaking island landscapes, and a welcoming local community. With our fully supported relocation process, moving to Greece is simple and stress-free, allowing you to focus on building your career in one of the most desirable locations for international talent today.