Norwegian Speaking Customer Experts for Dyson - Work Remote In Greece

Mercier Consultancy MD; Norway; Remote; NOK 371,000 - 552,000; Full time

Benefits offered by this job

Relocation package

Training program

Health insurance

Career progression

Bonus scheme

Job summary

Dyson is seeking Norwegian-speaking Customer Experts to join our team in Greece. This remote role involves handling customer support for Dyson electronics via phone, email, and chat, troubleshooting advanced product inquiries, and delivering high-quality service.

You will build product expertise, document interactions in the CRM, and collaborate across teams to improve service efficiency, while upholding Dyson's premium brand standards and achieving KPIs.

Qualifications

• Native or fluent Norwegian (written and spoken) is mandatory.
• EU passport or work permit allowing residency in Greece is required.
• Passion for consumer electronics and learning about cutting-edge technology.
• Strong communication and customer-centric mindset.
• Ability to work in a remote professional setting while maintaining high performance.

Responsibilities

• Provide world-class customer support for Dyson's consumer electronics via phone, email, and chat.
• Troubleshoot technical inquiries regarding high-end home appliances.
• Maintain deep product knowledge to offer expert advice and drive customer loyalty for Dyson.
• Document customer interactions accurately in our CRM system to ensure high-quality service standards.
• Collaborate with internal teams to improve service efficiency and resolve complex technical product issues.
• Act as a brand ambassador, reflecting the premium nature of the Dyson brand in every interaction.
• Continuously meet individual and team KPIs in a fast-paced, performance-driven environment.

Skills

Norwegian fluency

Customer service

Remote work

Job description

Job Overview

We are currently scouting for driven individuals to join our team as Norwegian Speaking Customer Experts for Dyson in Greece. This elite role within the consumer electronics sector allows you to represent a world-class brand while enjoying a life-changing career move to one of Europe's most vibrant destinations.

Key Responsibilities

• Provide world-class customer support for Dyson's innovative range of consumer electronics via phone, email, and chat
• Troubleshoot technical inquiries regarding high-end home appliances, ensuring a seamless user experience
• Maintain deep product knowledge to offer expert advice and drive customer loyalty for the Dyson brand
• Document customer interactions accurately in our CRM system to ensure high-quality service standards
• Collaborate with internal teams to improve service efficiency and resolve complex technical product issues
• Act as a brand ambassador, reflecting the premium nature of the consumer electronics industry in every interaction
• Continuously meet individual and team KPIs in a fast-paced, performance-driven environment

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this position
• Valid EU passport or work permit allowing residency in Greece
• Passion for the consumer electronics industry and a desire to learn about cutting-edge technology
• Strong communication skills and a customer-centric mindset
• Ability to work in a remote professional setting while maintaining high performance standards
• Previous experience in customer service or technical support is considered a strong asset

Benefits

What We Offer

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month)
• Monthly Performance Bonus tailored to reward your dedication and success
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation
• Comprehensive, fully paid professional training to ensure you are an expert in Dyson products
• Full health insurance and additional social benefits
• Clear career progression paths for those seeking to build a long-term future in Greece
• And Much More: Experience a unique professional journey with exclusive perks

Life in Greece

Securing one of our many Norwegian-speaking jobs means embracing the Mediterranean lifestyle. Greece offers the perfect balance between a modern, thriving professional environment and a relaxed culture famous for its breathtaking weather, historic heritage, and sun-drenched coastlines. Living in Greece provides an unparalleled quality of life that captures the hearts of professionals from across the globe.

As part of our relocation package, you will settle into a country renowned for its world-class gastronomy and vibrant social scene. Choosing our Norwegian Speaking Customer Experts for Dyson position in Greece is not just a career step; it is an invitation to explore the rich culture and stunning landscapes of Greece while advancing your career in the prestigious consumer electronics industry.