Norwegian Speaking Customer Experts for Canon - Work In Athens, Greece

Mercier Consultancy Group; Norway; On-site; NOK 285,000 - 379,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Two extra salaries per year (13th and

Bonus structure

Monthly Performance Bonus

Fully Paid Relocation Package

Professional training program

Health insurance

Job summary

Mercier Consultancy Group is pleased to present a Norwegian Speaking Customer Expert position for Canon in Greece. You will provide world-class support to Canon customers via phone, email, and chat, using Norwegian language skills to resolve inquiries and deliver a premium customer experience.

The role includes relocation support, a competitive monthly salary with 13th and 14th month bonuses, continuous training, health benefits, and opportunities to grow within a leading global organization

Qualifications

• Native or fluent Norwegian (spoken and written) is strictly required for this position.
• Excellent communication and interpersonal skills.
• Previous experience in customer-facing roles is advantageous.

Responsibilities

• Provide world-class support for Canon customers via phone, email and chat, ensuring a premium experience in the Customer Support Services sector.
• Resolve technical inquiries and troubleshoot Canon product issues in Norwegian.
• Maintain a high level of customer satisfaction by delivering accurate and timely information.
• Stay updated with the latest Canon product range to offer expert guidance to our client base.
• Document customer interactions and case resolutions within the CRM system with precision.
• Collaborate with international teams to optimize service delivery and enhance operational excellence.
• Adaptability to a fast-paced, international work environment in Athens.

Job description

Norwegian Speaking Customer Experts for Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. With a dedication to excellence and professional growth, we empower candidates to pursue rewarding international careers in the vibrant Customer Support Services industry.

Job Overview

We are thrilled to present an exclusive opportunity for a Norwegian Speaking Customer Experts for Canon position in Greece. This role is perfect for professionals seeking to launch their career abroad, combining high-level customer support services with the cultural enrichment of living in sunny Athens, while securing some of the most sought-after Norwegian-speaking jobs in Europe.

Key Responsibilities

• Provide world-class support for Canon customers, ensuring a premium experience in the Customer Support Services sector.
• Resolve technical inquiries and troubleshoot Canon product issues via phone, email, and chat in Norwegian.
• Maintain a high level of customer satisfaction by delivering accurate and timely information.
• Stay updated with the latest Canon product range to offer expert-level guidance to our client base.
• Document customer interactions and case resolutions within the internal CRM system with precision.
• Collaborate with international teams to optimize service delivery and enhance operational excellence.
• Contribute to the positive culture of our modern office environment, a highlight of our jobs in Greece.
• Native or fluent Norwegian (spoken and written) is strictly required for this position.
• Excellent communication and interpersonal skills, essential for professional Customer Support Services roles.
• Valid EU passport or a valid work permit for Greece.
• Strong problem-solving abilities and a genuine passion for technology and brand excellence.
• Adaptability to a fast-paced, international work environment in Athens.
• Previous experience in customer-facing roles is considered an advantage for our Norwegian-speaking jobs.

What We Offer

• Competitive Monthly Salary
• Two extra salaries per year (13th and 14th month bonus structure)
• Monthly Performance Bonus for high achievement
• Fully Paid Relocation Package (flight, airport transfer, and hotel accommodation)
• Comprehensive, fully paid professional training program
• Extensive health insurance and additional corporate benefits
• Career development opportunities within a leading global organization
• And Much More…

Life in Greece

Choosing one of our Norwegian Speaking Customer Experts for Canon position in Greece means embracing a lifestyle defined by Mediterranean sunshine, rich ancient history, and a vibrant social atmosphere. Greece offers an unparalleled quality of life, where the balance between a professional career and leisure is perfectly maintained.

Beyond the professional benefits, living in Greece provides you with the chance to enjoy world-famous gastronomy, breathtaking coastal scenery, and a warm, welcoming local culture. With our full relocation support, your transition to Greece will be seamless, allowing you to focus on building a successful future while enjoying everything that life in Greece has to offer.

Best regards,
The Recruitment Team at Mercier Consultancy Group