Moderation & Support Careers in Malta - Nordic Speakers

United Talent Acquisition; Oslo; On-site; NOK 198,000 - 243,000; Full time

Benefits offered by this job

Free transport

Airport pickup

Hotel accommodation

Flight reimbursement

Housing support

Relocation assistance

Job summary

United Talent Acquisition in Malta is seeking Nordic-speaking Customer Support & Content Moderators to join an international team. The role combines customer support (email and chat) with content moderation, requiring Nordic languages plus English.

In this hybrid position, you’ll work 70% of the time with customer inquiries and 30% on content moderation, with on-site work in Malta and rotational shifts. No prior experience is required; full training is provided.

Qualifications

• Basic technical skills with MS Office (Excel, Word).
• Fast learner with strong attention to detail.
• Ability to work in shifts, including evenings and weekends.
• No prior experience required; full training provided.
• Clean criminal record or two references upon arrival.

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Apply platform guidelines and local regulations.
• Escalate violations and suggest workflow improvements.
• Meet performance KPIs and contribute to team goals.
• Participate in regular training and adapt to various projects.

Skills

MS Excel

MS Word

Attention to detail

Fast learner

Job description

Moderation & Support Careers in Malta - Nordic Speakers

Job Openings Moderation & Support Careers in Malta - Nordic Speakers

About the job Moderation & Support Careers in Malta - Nordic Speakers

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What Were Looking For:

Basic technical skills (MS Office Excel, Word)

Fast learner with strong attention to detail

Ability to work in shifts, including evenings and weekends

No prior experience required full training provided!

Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
• Airport pick-up and hotel accommodation (up to 3 weeks)
• Flight reimbursement up to 200 (after 6 months)
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

Application review

First interview (Microsoft Teams)

Online assessment

Final interview

Offer and onboarding!