Moderation & Support Careers in Malta - Nordic Speakers

United Talent Acquisition; Stavanger; Vor Ort; NOK 198.000 - 243.000; Vollzeit

Benefits dieser Stelle

Free transport

Airport pick-up

Hotel accommodation

Flight reimbursement

Housing assistance

Family relocation support

Zusammenfassung

United Talent Acquisition in Malta is hiring Nordic-speaking Customer Support & Content Moderators for an on-site role. The position combines 70% customer support and 30% content moderation, with shifts mornings/evenings and training provided.

You will respond to inquiries by email and chat, review content, apply guidelines, and meet KPIs. No prior experience required; a clean record or references are mandatory. Salary 1625–1990 EUR/month, with bonuses and relocation support.

Qualifikationen

• Basic technical skills (MS Office Excel, Word).
• Fast learner with strong attention to detail.
• Ability to work in shifts, including evenings and weekends.
• No prior experience required; full training provided.
• Clean criminal record or two employer references (mandatory on arrival).

Aufgaben

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Apply platform guidelines and local regulations.
• Escalate violations and identify workflow improvements.
• Meet performance KPIs and contribute to team goals.
• Participate in regular training and adapt to various projects and markets.

Kenntnisse

MS Office Excel

MS Word

Attention to detail

Shift work

Jobbeschreibung

Moderation & Support Careers in Malta - Nordic Speakers

Job Openings Moderation & Support Careers in Malta - Nordic Speakers

About the job Moderation & Support Careers in Malta - Nordic Speakers

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What Were Looking For:

Basic technical skills (MS Office Excel, Word)

Fast learner with strong attention to detail

Ability to work in shifts, including evenings and weekends

No prior experience required full training provided!

Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
• Airport pick-up and hotel accommodation (up to 3 weeks)
• Flight reimbursement up to 200 (after 6 months)
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

Application review

First interview (Microsoft Teams)

Online assessment

Final interview

Offer and onboarding!