Night Front Desk Specialist — Elevate Guest Moments

Radisson Hotel Group; Oslo; On-site; NOK 320,000 - 400,000; Part time

Benefits offered by this job

Hotel staff rates

Job summary

Radisson Blu Scandinavia Oslo is seeking a Night Receptionist for an 85% position to join our front office team. In this role you will ensure a seamless and secure guest experience during night hours, going beyond simple check-in/check-out with a focus on hospitality and guest satisfaction.

You will be the guests' first point of contact, delivering exceptional service with patience and a welcoming manner, while collaborating with the night team to maintain security and smooth operations.

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Strong proficiency in English and Norwegian (written and spoken) is required
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills
• Fluent in Norwegian and English
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

Responsibilities

• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Skills

English

Norwegian

Communication

Teamwork

Customer service

Positive attitude

Detail-oriented

Problem solving

Fun at work

Flexibility

Job description

Radisson Blu Scandinavia Oslo is seeking a Night Receptionist for an 85% position to join our front office team. In this role you will ensure a seamless and secure guest experience during night hours, going beyond simple check-in/check-out with a focus on hospitality and guest satisfaction.

You will be the guests' first point of contact, delivering exceptional service with patience and a welcoming manner, while collaborating with the night team to maintain security and smooth operations.