Lead Corporate Engineer

Neko Health AB; London; On-site; NOK 1,131,000 - 1,885,000; Full time

Job summary

Neko Health AB in London is seeking a Lead Corporate Engineer to join the Corporate Engineering team. You will ensure robust network operations, coordinate clinic-room AV readiness, and own vendor relationships for a fast-scaling healthcare tech environment.

The role requires hands-on multi-site IT operations, expertise in Microsoft 365, Entra ID and Defender XDR, and scripting skills to automate recurring tasks. Occasional international travel is expected.

Qualifications

• Strong networking fundamentals (LAN/WAN, TCP/IP, VLANs, routing, switching, DHCP, DNS, Wi-Fi).
• Proven experience as the technical point of contact for a network vendor or MSP, owning incidents and deployments.
• Hands-on, on-site support of multi-site environments (offices, clinics, etc.).
• Administration of Microsoft 365, Entra ID, Intune with Defender XDR knowledge.
• PowerShell scripting for administration and repeatable ops; ability to draft scripts with AI assistance.
• Clear documentation and communication to non-technical stakeholders and vendors.

Responsibilities

• Own network incidents end to end across Cisco Meraki, LAN/WAN, VPN and firewall as the primary contact for our network partner.
• Lead clinic-room readiness for new openings, coordinating AV vendors and Facilities and Clinic leads for testing and handover.
• Take delegated ownership of the network partner relationship and define a long-term operating model.
• Establish coverage of Microsoft 365, Entra ID, Intune and Defender XDR; ship automation to remove recurring manual tasks.
• Document network architecture, configurations and troubleshooting procedures for London and partner-managed infrastructure.
• Develop processes, systems and tooling for Corporate Engineering; build and support scalable solutions.
• Travel to US sites for onsite requirements and deployment activities.

Skills

Networking fundamentals

Cisco Meraki

Azure networking

Microsoft 365 admin

PowerShell scripting

Documentation

Tools

Microsoft 365

Entra ID

Intune

Defender XDR

Graph API

AV systems coordination

Job description

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

Our clinics depend on technology that simply works: the network, the devices and the rooms members walk into for their scan and debrief. As Lead Corporate Engineer in London, you'll work alongside the Corporate Engineering team to provide industry-leading support services and build solutions.

What You'll Deliver in the First 6-12 Months

• Own network incidents end to end across Cisco Meraki (MX/MS/MR), LAN/WAN, VPN and firewall as the primary contact for our network partner, reducing escalations to the wider team (Impact, not activity).
• Lead clinic-room readiness for new openings, coordinating AV vendors and Facilities and Clinic leads so Sonos, Soundtrack, Dante and debrief-room displays are tested and handed over on time (Member-first, always).
• Take delegated ownership of the network partner relationship and set out a long-term operating model for the network, making clear trade-offs on what Neko should own directly (Chase 10X, not 10%).
• Establish working coverage of Microsoft 365, Entra ID, Intune and Defender XDR, and ship at least one PowerShell or Graph automation that removes a recurring manual process (Tech-enabled, human-centred).
• Document network architecture, configurations and troubleshooting procedures for London and partner-managed infrastructure, raising the wider team's network capability.
• Recommend and build new processes, systems and tooling for Corporate Engineering, acting as a builder of solutions as well as a supporter of existing ones.
• Partner with our global teams on shared systems and standards, and travel to US sites for onsite requirements & deployment activities

Minimum Qualifications

• Strong networking fundamentals (LAN/WAN, TCP/IP, VLANs, routing, switching, DHCP, DNS, Wi-Fi), hands-on Cisco Meraki (MX/MS/MR) troubleshooting, and working knowledge of Azure networking (VPN, Point-to-Site, VNets, NSGs).
• Proven experience as the technical point of contact for a network vendor or managed service provider, owning incidents, planned changes, ISP issues and site deployments from investigation through validation.
• Hands-on, on-site support of busy multi-site environments such as offices, retail, hospitality or clinics, built on a grounding in IT operations.
• Administration of Microsoft 365, Entra ID (Conditional Access, SSO, Enterprise Applications) and Intune across Windows, macOS and iOS, with working knowledge of Defender XDR.
• PowerShell scripting for administration and repeatable operations, and confident use of AI to draft scripts, document incidents and speed up diagnosis, with clear judgement on where hands-on verification is needed.
• Clear documentation and communication: you can explain a technical issue to a clinic lead or a non-technical leader, and hold your ground with a vendor.

Preferred Qualifications

• Clinic or venue AV systems (Sonos amplifiers, Soundtrack, Dante audio, meeting-room displays and NUCs), including coordinating AV vendor access for testing and handover.
• Microsoft Graph or API experience for workflow and operational automation.
• New office or site launches in a fast-scaling company, from build to first day of business.
• Experience migrating between platforms or bringing outsourced services in-house.

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