IT Support Specialist

Sperton Global AS; Oslo fylke; On-site; NOK 400,000 - 520,000; Full time

Job summary

Sperton Global AS is seeking a Helpdesk Agent for on-site IT support in Oslo. You will handle first- and second-line incidents, manage IT assets, and assist with onboarding and offboarding of users and devices.

Ideal candidates have experience with Google Workspace, Atlassian, Entra ID, Intune, Slack, and Ubiquiti, and are fluent in English. This temporary assignment runs from 2 November 2026 to 31 March 2027 with an application deadline of 28 October 2026.

Qualifications

• Experience handling IT incidents.
• Experience with Google Workspace.
• Experience with Atlassian.
• Experience with Microsoft Entra ID.
• Experience with Microsoft Intune.
• Experience with Slack.
• Experience with Ubiquiti.
• Proficiency in English, both written and spoken.

Responsibilities

• Provide first-line support by registering, prioritising, handling, and following up on incidents and service requests.
• Deliver second-line support by troubleshooting software, hardware, network, and access-related issues.
• Manage IT assets, including stock control and inventory tracking.
• Administer users and devices, including onboarding and offboarding.
• Support IT purchasing, supplier coordination, and software licence administration.
• Escalate issues to relevant teams or stakeholders when necessary.

Skills

IT incidents

Google Workspace

Atlassian

Entra ID

Intune

Slack

Ubiquiti

English

Job description

Location: Oslo, Norway
Work Model: On-site (0% remote)
Assignment Period: 2 November 2026 – 31 March 2027
Application Deadline: 28 October 2026

About the Role

Enjoy solving technical problems and helping people get the most out of their technology?

We are looking for a Helpdesk Agent to provide first- and second-line IT support alongside essential IT administration. You will handle incidents and service requests, troubleshoot technical issues, and manage IT assets to ensure smooth day-to-day operations.

Responsibilities

• Provide first-line support by registering, prioritising, handling, and following up on incidents and service requests.

• Deliver second-line support by troubleshooting software, hardware, network, and access-related issues.

• Manage IT assets, including stock control and inventory tracking.

• Administer users and devices, including onboarding and offboarding.

• Support IT purchasing, supplier coordination, and software licence administration.

• Escalate issues to relevant teams or stakeholders when necessary.

Qualifications

• Experience handling IT incidents.

• Experience with Google Workspace.

• Experience with Atlassian.

• Experience with Microsoft Entra ID.

• Experience with Microsoft Intune.

• Experience with Slack.

• Experience with Ubiquiti.

• Proficiency in English, both written and spoken.

• CV must be submitted in English.

About Sperton

Sperton is a global recruitment and consulting company with offices across Europe, Asia, and the Americas. We help organisations find and engage skilled professionals through flexible recruitment, consulting, and global mobility solutions.