Installed Base Program Lead (Medical Devices)

GE HEALTHCARE AS; Horten; On-site; NOK 1,000,000 - 1,400,000; Full time

Job summary

GE HealthCare seeks a Program Manager – Installed Base to lead cross-functional teams and govern changes and lifecycle activities for the installed base of products. You will ensure risks, customer impact, quality/regulatory requirements, service readiness, and milestones are coordinated through closure.

Core responsibilities include guiding the Program Core Team, driving outcomes, reviewing product results for on‑market products, and coordinating lifecycle actions affecting the installed base.

Qualifications

• Bachelor's degree in Engineering, Business, Operations, Quality, or related field.
• Program/project management experience leading complex cross-functional initiatives.
• Experience with installed-base, service, field, product lifecycle, or post-market programs.
• Medical device, healthcare, or other regulated-industry experience preferred.
• Knowledge of QMS processes (risk management, design change, CAPA, complaints, field actions).
• Ability to operate in a global, matrixed organization and manage multiple priorities.

Responsibilities

• Lead and coordinate the cross-functional program team and drive agreed program outcomes.
• The Program Core Team is led by the Program Manager and operates as a horizontal, decision-making team.
• For on-market products, review product outcomes, drive the business operating mechanisms, and manage programs per lifecycle standard work.
• Coordinate activities associated with product changes, transfers, lifecycle changes, and actions affecting the installed base.
• Ensure open product activities and impacted quality matters are identified and tracked during transfer activities, including CAPA, investigations, nonconformances, concessions, deviations, and holds.
• For field actions, initiate, develop, deploy, and verify completion of actions affecting the installed population, including design transfer to manufacturing and service.
• Facilitate timely cross-functional decisions, document issues and decisions, and maintain alignment with Business Leadership and functional stakeholders.

Skills

Cross-functional leadership

Project management

Installed-base / lifecycle programs

Regulated industry experience

Quality systems knowledge

Education

Bachelor's degree in Engineering, Business, Operations, Quality, or related field

Job description

GE HealthCare seeks a Program Manager – Installed Base to lead cross-functional teams and govern changes and lifecycle activities for the installed base of products. You will ensure risks, customer impact, quality/regulatory requirements, service readiness, and milestones are coordinated through closure.

Core responsibilities include guiding the Program Core Team, driving outcomes, reviewing product results for on‑market products, and coordinating lifecycle actions affecting the installed base.