Program Manager - Installed Base

GE HEALTHCARE AS; Horten; Presencial; NOK 1.000.000 - 1.400.000; Jornada completa

Descripción de la vacante

GE HealthCare seeks a Program Manager – Installed Base to lead cross-functional teams and govern changes and lifecycle activities for the installed base of products. You will ensure risks, customer impact, quality/regulatory requirements, service readiness, and milestones are coordinated through closure.

Core responsibilities include guiding the Program Core Team, driving outcomes, reviewing product results for on‑market products, and coordinating lifecycle actions affecting the installed base.

Formación

• Bachelor's degree in Engineering, Business, Operations, Quality, or related field.
• Program/project management experience leading complex cross-functional initiatives.
• Experience with installed-base, service, field, product lifecycle, or post-market programs.
• Medical device, healthcare, or other regulated-industry experience preferred.
• Knowledge of QMS processes (risk management, design change, CAPA, complaints, field actions).
• Ability to operate in a global, matrixed organization and manage multiple priorities.

Responsabilidades

• Lead and coordinate the cross-functional program team and drive agreed program outcomes.
• The Program Core Team is led by the Program Manager and operates as a horizontal, decision-making team.
• For on-market products, review product outcomes, drive the business operating mechanisms, and manage programs per lifecycle standard work.
• Coordinate activities associated with product changes, transfers, lifecycle changes, and actions affecting the installed base.
• Ensure open product activities and impacted quality matters are identified and tracked during transfer activities, including CAPA, investigations, nonconformances, concessions, deviations, and holds.
• For field actions, initiate, develop, deploy, and verify completion of actions affecting the installed population, including design transfer to manufacturing and service.
• Facilitate timely cross-functional decisions, document issues and decisions, and maintain alignment with Business Leadership and functional stakeholders.

Conocimientos

Cross-functional leadership

Project management

Installed-base / lifecycle programs

Regulated industry experience

Quality systems knowledge

Educación

Bachelor's degree in Engineering, Business, Operations, Quality, or related field

Descripción del empleo

Lead cross-functional program teams and coordinate changes, transfers, and lifecycle activities for the installed base of products.

• Bachelor's degree in Engineering, Business, Operations, Quality, or equivalent experience
• Project management experience leading complex, cross-functional initiatives
• Experience with installed-base, service, field, product lifecycle, or post-market programs
• Experience from medical devices, healthcare, or other regulated industries is strongly preferred
• Knowledge of QMS processes (risk management, design change, CAPA, complaints, field actions)

Program Manager - Installed Base

The IB Program Manager owns the cross-functional execution and governance of changes and lifecycle activities for the installed base, ensuring that risks, customer impacts, quality/regulatory requirements, service readiness, and execution milestones are coordinated through closure.

Core responsibilities

• Lead and coordinate the cross-functional program team and drive agreed program outcomes.
• The Program Core Team is led by the Program Manager and operates as a horizontal, decision-making team.
• For on-market products, review product outcomes, drive the business operating mechanisms, and manage programs in accordance with the applicable lifecycle standard work.
• Coordinate activities associated with product changes, transfers, lifecycle changes, and other actions affecting the installed base.
• Ensure open product activities and impacted quality matters are identified and tracked during transfer activities, including CAPA, investigations, nonconformances, concessions, deviations, and holds.
• For field actions, the applicable Field Action Program Leader or equivalent is responsible for initiating, developing, deploying, and verifying completion of actions affecting the installed population, including design transfer to manufacturing and service.
• Facilitate timely cross-functional decisions, document issues and decisions, and maintain alignment with Business Leadership and functional stakeholders.

Required Qualifications

• Bachelor's degree in Engineering, Business, Operations, Quality, or a related field; equivalent relevant experience may also be appropriate.
• Program/project management experience leading complex, cross-functional initiatives with multiple stakeholders and dependencies.
• Medical device, healthcare, or other regulated-industry experience strongly preferred.
• Demonstrated experience with installed-base, service, field, product lifecycle, or post-market programs.
• Proven ability to lead through influence across Engineering, Quality, Regulatory, Service, Manufacturing, Supply Chain, and commercial teams.
• Ability to operate effectively in a global, matrixed organization and manage multiple priorities under time-sensitive conditions.

Desired Characteristics

• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Strong ownership: accountable for outcomes, closure, and follow-through across the installed base.
• Execution discipline: converts decisions into clear actions, owners, dates, dependencies, and measurable completion criteria.
• QMS awareness: knows when work intersects governed processes such as risk management, design change, CAPA, complaints, field actions, and product holds.
• Problem-solving mindset: goes to the facts, identifies barriers early, and drives sustainable countermeasures rather than repeated firefighting.
• Product Lifecycle Managment (PLM)
• Regulatory compliance
• Risikostyring

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or age, disability, protected veteran status or other characteristics protected by law.