Program Manager - Installed Base

HC1316 GE Precision Healthcare LLC; Horten; On-site; NOK 900,000 - 1,500,000; Full time

Job summary

GE HealthCare in Norway is seeking an Installed Base (IB) Program Manager to coordinate cross-functional changes and lifecycle activities for products in market, ensuring alignment with quality, regulatory, service and business goals.

You will lead cross-functional teams, manage lifecycle changes, CAPAs, field actions, and drive timely decisions across Engineering, Quality, Regulatory, Service and Manufacturing. This role requires a Bachelor’s degree and PM experience in regulated industries.

Qualifications

• Bachelor’s degree in Engineering, Business, Operations, Quality, or related field.
• Program/project management experience leading complex cross-functional initiatives.
• Medical device/regulated-industry experience preferred.

Responsibilities

• Lead and coordinate the cross-functional program team to achieve outcomes.
• Govern changes and lifecycle activities for installed base across teams.
• Coordinate product changes, lifecycle changes, and field actions affecting installed base.
• Ensure CAPA, investigations, nonconformances, concessions, deviations, and holds are tracked.
• Facilitate cross-functional decisions and document issues and decisions.

Skills

Program management

Cross-functional leadership

Regulatory knowledge

Medical devices

Installed-base experience

Global matrix organization

Priorities management

Education

Bachelor’s degree in Engineering, Business, Operations or Quality

Job description

Job Description Summary

An Installed Base (IB) Program Manager is responsible for coordinating and driving cross-functional activities affecting products already deployed in the market, ensuring that product, customer, quality, regulatory, service, and business objectives remain aligned throughout the product lifecycle.

Job Description

The IB Program Manager owns the cross-functional execution and governance of changes and lifecycle activities for the installed base, ensuring that risks, customer impacts, quality/regulatory requirements, service readiness, and execution milestones are coordinated through closure.

Core responsibilities

Lead and coordinate the cross-functional program team and drive agreed program outcomes. The Program Core Team is led by the Program Manager and operates as a horizontal, decision-making team. For on-market products, review product outcomes, drive the business operating mechanisms, and manage programs in accordance with the applicable lifecycle standard work. Coordinate activities associated with product changes, transfers, lifecycle changes, and other actions affecting the installed base. Ensure open product activities and impacted quality matters are identified and tracked during transfer activities, including CAPA, investigations, nonconformances, concessions, deviations, and holds. For field actions, the applicable Field Action Program Leader or equivalent is responsible for initiating, developing, deploying, and verifying completion of actions affecting the installed population, including design transfer to manufacturing and service. Facilitate timely cross-functional decisions, document issues and decisions, and maintain alignment with Business Leadership and functional stakeholders.

Required Qualifications

Bachelor’s degree in Engineering, Business, Operations, Quality, or a related field; equivalent relevant experience may also be appropriate. Program/project management experience leading complex, cross-functional initiatives with multiple stakeholders and dependencies. Medical device, healthcare, or other regulated-industry experience strongly preferred. Demonstrated experience with installed-base, service, field, product lifecycle, or post-market programs. Proven ability to lead through influence across Engineering, Quality, Regulatory, Service, Manufacturing, Supply Chain, and commercial teams. Ability to operate effectively in a global, matrixed organization and manage multiple priorities under time-sensitive conditions.

Desired Characteristics

Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills. Strong ownership: accountable for outcomes, closure, and follow-through across the installed base. Execution discipline: converts decisions into clear actions, owners, dates, dependencies, and measurable completion criteria. QMS awareness: knows when work intersects governed processes such as risk management, design change, CAPA, complaints, field actions, and product holds. Problem-solving mindset: goes to the facts, identifies barriers early, and drives sustainable countermeasures rather than repeated firefighting.

Additional Information

• Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.