Impactful Community Moderator - Social & Forum Guardian

Workato; Alta; On-site; NOK 153,000 - 184,000; Full time

Job summary

Workato in Alta, Norway, is seeking a full-time Moderator to monitor and manage online forums and social media, ensuring a safe and respectful environment for our online community. The role focuses on responding to inquiries, enforcing guidelines, and engaging users to foster a positive atmosphere.

The position requires at least 2 years of moderation experience, strong written and verbal communication, and the ability to handle difficult situations with empathy.

Qualifications

• Minimum of 2 years of experience in moderation or similar role.
• Strong understanding of social media platforms and online forums.

Responsibilities

• Monitor online forums and social media for inappropriate content.
• Respond to user inquiries and complaints professionally and timely.
• Enforce community guidelines and policies.

Skills

Moderation

Social media

Communication

Empathy

Job description

Workato in Alta, Norway, is seeking a full-time Moderator to monitor and manage online forums and social media, ensuring a safe and respectful environment for our online community. The role focuses on responding to inquiries, enforcing guidelines, and engaging users to foster a positive atmosphere.

The position requires at least 2 years of moderation experience, strong written and verbal communication, and the ability to handle difficult situations with empathy.