Head of Service

PALFINGER MARINE NORWAY AS; Bergen; On-site; NOK 1,300,000 - 2,100,000; Full time

Job summary

PALFINGER MARINE NORWAY AS is seeking a senior leader to head Service Marine-Europe North, overseeing regional operations across the North Sea. The role leads service delivery, ensures profitability and maintains high customer satisfaction across multiple locations.

The incumbent will have responsibility for P&L, regional growth, and alignment with corporate strategy, while developing high-performing teams and fostering cross-functional collaboration in a dynamic international environment.

Qualifications

• Extensive experience in Marine Operations (minimum 10 years, with at least 5 in leadership roles).
• Educational background in Engineering, Economics, Business or a related field.
• Proven leadership skills with the ability to motivate and manage teams across multiple locations and cultures.
• Strong business acumen with experience managing budgets, P&L accountability and driving operational efficiency.
• Excellent communication skills in English and a proactive, customer-centric mindset focused on regional growth.

Responsibilities

• Oversee regional operations and service delivery across all locations to ensure alignment with corporate strategy, compliance with industry standards and efficient execution of Marine Service activities
• Take full P&L responsibility for the region, leading continuous improvement initiatives that enhance profitability,optimize resource use and strengthen financial performance
• Lead and develop high-performing teams, promoting a culture of accountability, technical excellence and customer focus through targeted coaching and performance
• Foster strong collaboration between service offices, After Sales/Product Lines, and New Equipment Sales to build a unified regional approach and maximize customer satisfaction
• Drive strategic regional growth, identifying and developing new opportunities in emerging Northern European markets while ensuring service readiness for advanced marine and offshore products

Skills

Leadership

Team management

Business acumen

English communication

Education

Engineering/Economics/Business degree

Job description

Lead and develop Palfinger Marine's Service Region in Northern Europe, ensuring operational excellence, profitability, and customer satisfaction.

• Minimum 10 years in Marine Operations, with 5+ in leadership
• Engineering, Economics, Business, or related degree
• Proven leadership and team management skills
• Strong business acumen, P&L accountability
• Competitive compensation
• Inspiring international environment with development opportunities

Head of Service Marine-Europe North

Head of Service MARINE - EUROPE North

At PALFINGER, we have been lifting goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.

PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

The Head of Service Marine North Europe is responsible for establishing, leading, and developing Palfinger Marine's Service Region across the North Sea area. The role ensures operational excellence, profitability and customer satisfaction across multiple service locations. This position drives sustainable growth through effective leadership, regional synergy and strategic expansion in Northern Europe.

Your Responsibilities

Oversee regional operations and service delivery across all locations to ensure alignment with corporate strategy, compliance with industry standards and efficient execution of Marine Service activities

Take full P&L responsibility for the region, leading continuous improvement initiatives that enhance profitability,optimize resource use and strengthen financial performance

Lead and develop high-performing teams, promoting a culture of accountability, technical excellence and customer focus through targeted coaching and performance

Foster strong collaboration between service offices, After Sales/Product Lines, and New Equipment Sales to build a unified regional approach and maximize customer satisfaction

Drive strategic regional growth, identifying and developing new opportunities in emerging Northern European markets while ensuring service readiness for advanced marine and offshore products

Your Qualifications

Extensive experience in Marine Operations (minimum 10 years, with at least 5 in leadership roles)

Educational background in Engineering, Economics, Business or a related field

Proven leadership skills with the ability to motivate and manage teams across multiple locations and cultures

Strong business acumen with experience managing budgets, P&L accountability and driving operational efficiency

Excellent communication skills in English and a proactive, customer-centric mindset focused on regional growth

What we offer

A varied, challenging, and technology-driven role within a growing global marine organization

Competitive compensation and flexible working hours

An inspiring international environment with opportunities for development