Head of Network Operations

Recharge; Oslo; Hybrid; NOK 1,000,000 - 2,000,000; Full time

Benefits offered by this job

Hybrid work arrangement

Pension and insurance

Central Moss/Oslo location

Job summary

Recharge, a leading EV charging operator in the Nordic region, seeks a Head of Network Operations to oversee operation, quality and development of the Nordic charging network. You will lead Network Operations across ChargerOps, SiteOps, TechOps, Projects and Customer Excellence, ensuring availability and continuous improvement.

You will translate insights from customers, service data and operations into better products, services and ways of working, while balancing innovation with stable

Qualifications

• Proven experience leading operations, technology or infrastructure in complex environments.
• Ability to balance operational delivery with long-term development and priorities.
• Experience in organisations where software and physical infrastructure integrate to serve customers.
• Strong communication skills in English and a Scandinavian language.

Responsibilities

• Lead Network Operations across ChargerOps, SiteOps, TechOps, Projects and Customer Excellence.
• Ensure availability, operational quality and continuous improvement of the Nordic network.
• Align insights from customers and operations with product, service and technology development.
• Balance innovation with stable operations and safeguarding critical infrastructure.

Skills

Leadership

Operations management

Strategic planning

Cross-functional

Data-driven

English proficiency

Scandinavian language

Education

Higher education

Job description

Recharge is one of the leading operators of EV charging in the Nordic region. Each day, thousands of drivers depend on our chargers performing exactly as intended. We are seeking a HeadofNetworkOperations to assume responsibility for the operation, quality and continued development of how Recharge runs its Nordic charging network. You will lead Network Operations across ChargerOps, SiteOps, TechOps, Projects and Customer Excellence, holding overall responsibility for availability, operational quality and continuous improvement across the Nordic charging network.

Insight, experience and data from customers, customer service, operations and the charging network form an important basis for how Recharge develops its products, services, technology and ways of working. You will collaborate closelywith teams across Commercial, Revenue and Technology to ensure that such insight, experience and operational data inform the development of new solutions, the improvement of existing ones and the setting of priorities. Software, data, automation and artificial intelligence are becoming increasingly important tools for improving how we operate and develop the business. We are therefore seeking a leader who is equally comfortable with physicalinfrastructure, technology and operational delivery, and who recognises the opportunities that new technology offers for better decisions, improved ways of working and stronger results.

To succeed, you must be able to balance innovation and change with stable operations, high quality and the efficient use of resources. You must be capable of prioritising the initiatives that create the greatest value for customers and thebusiness, while safeguarding the infrastructure on which customers depend every single day.

Who are we looking for

We are seeking an experienced leader who can demonstrate strong results from complex operational, technology or infrastructure environments. You are comfortable with both operational matters and long-term priorities, and you understand the relationship between infrastructure, technology, data and the experience delivered to customers. You bring experience from organisations where software forms an important part of the services delivered to customers, and where physical infrastructure and digital services must operate seamlessly together.

You are also curious about how automation and artificial intelligence can be applied in practice. You need not be an expert, but you follow developments closely and recognise the opportunities that new technology offers for improved ways of working and stronger results. You regard development as an integral part of the leadership role and contribute actively with insight from customers, customer service and operations as products, services, technology and ways of working are developed further. A background in the charging industry is not a requirement. Relevant candidates may come from a range of industries and disciplines. What matters most is proven experience from environments where operations, quality, technology and continuous development are central.

We aslo expect that you bring

• Experience from leadership roles with responsibility for operations, technology, infrastructure or similarly complex operational environments.
• A demonstrated record of leading, developing and delivering.
• Experience in combining operational responsibility with long-term development and strategic priorities.
• Relevant higher education.
• Strong communication skills in a Scandinavian language, together with professional spoken and written English.

What can we offer?

We offer a central leadership role in a Nordic company dedicated to advancing electric mobility and sustainable transport. You will set the direction for how Recharge operates and develops one of the Nordic region’s largest charging networks, and contribute actively to the development of products, services, technology and ways of working across the company.

Our core values are Care, Share and Dare, and together we work to build a better future.

• Flexible working hours and hybrid office
• Development opportunities and career opportunities
• An inclusive working environment in a Nordic company
• Good pension and insurance schemes
• Modern and central location in Moss / Oslo

Place of work:

at our HQ in Moss or office in central Oslo. Some traveling will be required, primarily within the Nordic region.

At Recharge, we value diverse backgrounds, experiences and perspectives.

Application deadline: 15-09-2026. Position open until filled.

We do background checks on relevant candidate via our partner Semac AS.