Guest Concierge - Svalbard (Accommodation Included)

SmartAgro; Svalbard; On-site; NOK 134,000 - 160,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

SmartAgro in Svalbard is seeking a reliable Full-Time Concierge to ensure a smooth and enjoyable stay for guests. You will greet guests, handle check-ins, and assist with activities and reservations while providing accurate local information.

Requirements include a high school diploma (hospitality cert a plus) and excellent English communication; other languages are a plus. The role supports a fast-paced environment with shift flexibility and on-site accommodation provided by the employer.

Qualifications

• High school diploma or equivalent.
• Certification in hospitality or tourism is a plus.
• Excellent communication skills in English; knowledge of other languages is an advantage.
• Ability to multitask and work under pressure in a fast-paced environment.
• Strong problem-solving skills with attention to detail.
• Friendly demeanor with a customer service-oriented attitude.
• Flexibility to work shifts, weekends, and holidays as needed.

Responsibilities

• Greet guests upon arrival and assist with check-in process.
• Provide recommendations and assist with arranging activities, transportation, and reservations for guests.
• Handle guest complaints or concerns in a timely and professional manner.
• Maintain knowledge of local attractions, events, and services to provide accurate information to guests.
• Coordinate with other departments to fulfill guest requests such as room service or housekeeping.
• Monitor guest feedback and make suggestions for improvement to management.

Skills

Customer service

Multitasking

Communication

Problem-solving

Attention to detail

Flexibility

English proficiency

Other languages

Education

High school diploma or equivalent

Certification in hospitality or tourism

Job description

SmartAgro in Svalbard is seeking a reliable Full-Time Concierge to ensure a smooth and enjoyable stay for guests. You will greet guests, handle check-ins, and assist with activities and reservations while providing accurate local information.

Requirements include a high school diploma (hospitality cert a plus) and excellent English communication; other languages are a plus. The role supports a fast-paced environment with shift flexibility and on-site accommodation provided by the employer.