Concierge Assistant

Prestige Talent; Svalbard; On-site; NOK 88,000 - 105,000; Full time

Job summary

Prestige Talent in Svalbard is hiring a Concierge Assistant to deliver exceptional guest service and support. This full-time role pays $900 per month and focuses on assisting guests, providing local information, and coordinating reservations.

No prior experience required; candidates based in Svalbard or willing to relocate at their own expense are encouraged to apply. Strong English communication and friendly demeanor are essential for success.

Qualifications

• High school diploma or equivalent.
• Excellent communication skills in English (additional languages are a plus).
• Strong customer service skills with a friendly demeanor.
• Ability to multitask in a fast-paced environment.
• Basic computer skills (Microsoft Office).
• Hospitality or customer service experience is a plus but not required.

Responsibilities

• Greet and welcome guests upon arrival.
• Assist guests with luggage and escort to rooms.
• Provide information about local area, restaurants, attractions, and transport.
• Arrange reservations for dining, events, and activities.
• Handle guest inquiries and complaints professionally and timely.
• Maintain lobby cleanliness and appearance.
• Answer phone calls, take messages, and organize mail.

Skills

English communication

Customer service

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Concierge Assistant

We are in need of a dedicated and reliable Concierge Assistant to join our team in Svalbard. As a Concierge Assistant, you will be responsible for providing exceptional customer service and assistance to our clients. This is a full-time position with a salary of $900 per month.

Responsibilities

• Greet and welcome guests upon arrival
• Assist guests with their luggage and escort them to their rooms
• Provide information about the local area, including restaurants, attractions, and transportation options
• Arrange reservations for dining, events, and activities
• Handle guest inquiries and complaints in a professional and timely manner
• Maintain the cleanliness and appearance of the lobby area
• Perform administrative tasks such as answering phone calls, taking messages, and organizing mail

Requirements

• High school diploma or equivalent
• Excellent communication skills in English (additional languages are a plus)
• Strong customer service skills with a friendly and approachable demeanor
• Ability to multitask and work in a fast-paced environment
• Basic computer skills (Microsoft Office)
• Prior experience in hospitality or customer service is preferred but not required

We offer an exciting opportunity for someone looking to start their career in the hospitality industry. This position does not require prior experience, making it an ideal opportunity for candidates seeking their first job. Accommodation is not provided, so we prefer applicants who are already based in Svalbard or willing to relocate at their own expense.

If you are passionate about providing exceptional service and enjoy interacting with people from all over the world, then we want to hear from you!