On-Site Desktop Support Engineer – Oslo

A&O IT Group; Oslo; Hybrid; NOK 450,000 - 600,000; Full time

Job summary

A&O IT Group in Lysaker, Oslo is seeking a hands-on IT Helpdesk Specialist to provide on-site end-user support. You will handle incidents and service requests, deliver deskside services, and support a range of devices and collaboration tools.

The role requires 1–3 years in Windows desktop support, experience with Windows OS, Active Directory, MS Office 365, and ServiceNow, along with strong communication and problem-solving skills. A background verification will be conducted after an offer.

Qualifications

• 1–3 years of Windows desktop support experience.
• Proficient with Windows OS, AD, and MS Office 365.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Handle incidents and service requests and near desk support.
• Provide services to End Users including devices, collaboration and communication tools.
• MS Office 365, AD, Windows hardware troubleshooting and deployment.
• Perform health checks on End User and network devices and provide deskside support as required.

Skills

Windows Desktop

Active Directory

MS Office 365

Troubleshooting

Helpdesk

MDM

Encryption

Tools

ServiceNow

Job description

A&O IT Group in Lysaker, Oslo is seeking a hands-on IT Helpdesk Specialist to provide on-site end-user support. You will handle incidents and service requests, deliver deskside services, and support a range of devices and collaboration tools.

The role requires 1–3 years in Windows desktop support, experience with Windows OS, Active Directory, MS Office 365, and ServiceNow, along with strong communication and problem-solving skills. A background verification will be conducted after an offer.