Enterprise Consulting Manager

Jobtailor; Oslo; On-site; NOK 1,200,000 - 1,800,000; Full time

Job summary

Jobtailor is seeking a leader to head the Enterprise Implementation team for TransSmart, TMS and Ship, ensuring consistent delivery across enterprise deployments in multi-market contexts. You will own delivery quality, governance and commercial performance of the Enterprise Implementations service line, while managing concurrent projects and stakeholder communications.

We value a strong track record in SaaS services, revenue growth and margin protection, plus hands-on governance.

Qualifications

• Extensive leadership of SaaS professional services teams.
• Proven track record in revenue, utilization and margin management.
• Experience leading complex customer implementations across markets.
• Strong governance capabilities: stage-gates, risk management & escalations.
• Excellent stakeholder engagement and change leadership.
• English CV required.

Responsibilities

• Lead the Enterprise Implementations team for TransSmart, TMS and Ship.
• Drive a consistent delivery methodology across enterprise deployments.
• Own services revenue performance, forecast accuracy and backlog burn.
• Oversee complex projects with stage-gates, risk management and client communication.
• Design scalable delivery practices for multi-market rollouts and integrations.

Skills

SaaS Professional Services Leadership

Project Governance & Risk Management

Capacity Planning & Resource Mgmt

Revenue & Margin Management

Coaching & People Leadership

Cross-Market Delivery

Enterprise SaaS Deployments

Tools

Wrike

Portfolio Tooling

Job description

• Lead the Enterprise Implementation team for TransSmart, TMS and Ship
• Drive a consistent methodology across enterprise deployments
• Own delivery quality, governance and commercial performance of the Enterprise Implementations service line
• Oversee concurrent complex projects, including stage-gates, risk management, escalations and customer communication
• Design and embed scalable delivery practices for multi-market rollouts, advanced integrations, carrier configuration and regional shipping requirements
• Forecast and allocate consulting capacity against pipeline demand
• Identify and address skills gaps through hiring, cross-training or partner support
• Own services revenue performance, forecast accuracy, backlog burn and in-period revenue recognition
• Set and achieve utilisation and margin targets while protecting project gross margin
• Reduce time to value through templated scopes, reusable assets, delivery accelerators and earlier customer enablement
• Coach, develop and grow senior consultants across BCP, Experience Suite and enterprise implementation practices
• Partner with PMO, Training Services, Advisory Services, Sales, Customer Success and Product teams
• Lead the shift from digital transformation to AI-enabled delivery
• Contribute to improved quality, speed and scalability of Professional Services delivery

Requirements

• Proven leadership experience in SaaS Professional Services, consulting, implementation or delivery management
• Strong track record of owning services revenue, utilisation, margin and delivery performance
• Experience leading teams delivering complex customer implementations, ideally across multiple markets, regions or product lines
• Strong project governance capability, including methodology, stage-gates, risk management, escalation management and portfolio oversight
• Experience forecasting pipeline, managing backlog, protecting margin and balancing customer outcomes with business performance
• Strong capacity planning and resource management skills, including hiring, skills planning, cross-training and partner utilisation
• Ability to build scalable systems, repeatable delivery practices and reusable accelerators
• Credibility to engage senior stakeholders and navigate complex delivery challenges
• Strong people leadership skills focused on coaching, performance, capability building and change leadership
• Experience in logistics, supply chain, shipping, carrier management or TMS environments (desirable)
• Experience delivering multi-market European rollouts or enterprise-scale SaaS deployments (desirable)
• Familiarity with Professional Services automation or portfolio tooling, especially Wrike (desirable)
• Understanding of integration architecture, carrier configuration, shipping rules or platform configuration (desirable)
• Experience leading service transformation, digital transformation or AI-enabled delivery improvement initiatives (desirable)
• CV must be submitted in English

Core Competencies

Demonstrates expertise in leading SaaS Professional Services delivery, focusing on revenue performance, capacity planning, and scalable implementation practices. Proven ability to manage complex projects and coach teams to achieve high-quality outcomes in multi-market environments.

Highest-signal resume keywords

• SaaS Professional Services Leadership
• Project Governance and Risk Management
• Capacity Planning and Resource Management
• Revenue Performance and Margin Protection
• Coaching and People Leadership

ATS Optimization Keywords

Hard Skills

• Project Governance
• Risk Management
• Capacity Planning
• Resource Management
• Delivery Performance
• Implementation Management
• Integration Architecture
• Carrier Configuration
• Shipping Rules
• Portfolio Oversight

Soft Skills

• Stakeholder Engagement
• Coaching
• Change Leadership
• Performance Management
• Communication

Industry Keywords

• Logistics
• Supply Chain
• Shipping
• Carrier Management
• TMS
• Digital Transformation
• AI-Enabled Delivery
• Multi-Market Rollouts
• Enterprise-Scale Deployments

Tools & Technologies

• Professional Services Automation
• Portfolio Tooling
• Wrike