Services Project - Program Management Consultant

Dell Technologies; Oslo; On-site; NOK 1,000,000 - 1,400,000; Full time

Job summary

Dell Technologies is seeking a Senior Program Manager in Norway to lead the delivery of complex IT services programs. You will manage a multi-disciplinary team across regions, ensuring alignment with charter, roadmap, and stakeholder expectations.

The role requires deep program and project leadership, a data-driven approach, and comfort working with C-suite executives. You will establish governance, manage risks, and coordinate across multiple work streams, vendors, and customers in a

Qualifications

• Mastery of program and project delivery methods.
• Experience in complex IT services delivery programs (multi-customer, multi-site).
• Data Center Infrastructure experience: Storage, Server, Networking.
• Experience operating in a global, matrix environment with cross-functional teams.
• 15+ years of leadership in projects, programs, consulting.
• Willingness to travel during delivery ramps.

Responsibilities

• Lead the establishment of program governance and delivery QA.
• Oversee portfolio projects and lead project managers to deliver on time and within budget.
• Establish and manage RAID, change control, and status communications to stakeholders.
• Serve as single point of contact for executive/management communications for projects and programs.
• Act as role model, coach team members, and earn trusted advisor status with customers.

Skills

Program management

Project delivery

Stakeholder management

Leadership

Cross-functional collaboration

Data-driven decision making

Risk management

Global/matrix experience

Job description

Senior Program Manager

Professional Services team in Norway.

Today, every organization needs to be digital, powered by data, running in a multi-cloud world, ready to take on anything. Our Consulting team assesses customer’s strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies customers gain market share and increase efficiency.

What you’ll achieve

Professional Services organization Technical program manager (PMO) that help organization’s optimize data center design and accelerate time-to-value in their AI transformation, ensuring seamless integration with ROI-driven deployments. Responsible for implementing and consulting on the largest and most strategic AI businesses and Cloud Service Providers globally.

The Senior Program Manager/Principal Consultant working with all of Dell Technologies’ products and services teams, will be accountable for the benefits, vision, and overall delivery of scope of our most complex programs. This requires multi-dimensional thinking in program leadership, while managing to our delivery methodology that creates a program charter, as well as the work breakdown structure, and definition and scoping of Interdependencies across the multiple work streams.

The Senior Program Manager ensures a framework for efficient and effective decision-making and delivery management focused on achieving program goals in a consistent manner, addressing appropriate risks and stakeholder requirements. The candidate must be able to use a data driven approach with transparency when communicating to C-Suite level executives. Creates ownership by ensuring awareness and understanding of the charter, the end-state vision, and the roadmap for moving from the current state to the future state. This role will lead and manage the Program Office on behalf of Dell Technologies for our largest Customers.

Take the first step towards your dream career

You will:

• Lead the establishment of program governance as well as lead the delivery Quality Assurance to ensure quality artifacts and deliverables.
• Oversee projects in his/her portfolio and lead project managers to ensure projects are delivered on time and within budget and to satisfaction of the customer, Dell Technologies, and our trusted partners.
• Establish and manage RAID, change control, and communication of status to both Customer and Dell Technologies Leadership
• Single point of contact for all executive/management communication for the projects and programs under your leadership to ensure strong and seamless relationships by maintaining communications about the project portfolio and all the initiatives to all the stakeholders: customers, management, sales and delivery personnel.
• Acts as role model, provides feedback and coaching to team members and earns trusted advisor status of our customer, gaining trust, mind, and wallet share.

Essential Requirements

• Mastery of Program and Project Delivery methods
• Successful track record in complex IT services delivery program management (multi-customer, multi-site, multi-project, multi-year).
• Data Center Infrastructure experience, Storage, Server, Networking.
• Demonstrated mastery of operating in complex, matrix environment; experience in managing regionally distributed groups as well as demonstrated ability to work comfortably and effectively with multiple levels of management across many cross-functional teams.
• Internal and external thought leadership.
• Previous experience operating in a global environment as well as self-motivated, hands on approach with an ability to work under pressure and to meet tight deadlines.
• Soloist, Team Player and Leader, Business Problem-Solver, 15+ years of successive growth in leadership of projects, programs, consulting
• Omni-Mode, Omni-Channel Communicator with an uncommon level of grit and determination to achieve the outcome
• Travel during delivery ramps.

Desirable Requirements

• Native language speaker

Who we are:

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.