Customer Representative (Norwegian-speaking)

InnovateLearn Collective; Trondheim; Sur place; NOK 350 000 - 480 000; Plein temps

Avantages offerts par ce poste

Relocation package

Paid vacation (23 days annually)

Social events

Modern office facilities

Résumé du poste

A leading educational service provider in Trondheim is looking for a Norwegian-speaking Customer Representative. This role emphasizes customer service, handling calls and chat inquiries, ensuring exceptional service experiences. Candidates should be proficient in Norwegian, fluent in English, and possess strong communication skills. The company offers a relocation package, 23 days of paid annual leave, and modern working facilities. If you fit this description, submit your CV and application today.

Qualifications

• Proficient in Norwegian and fluent in English.
• Excellent verbal and written communication skills.
• Computer literate and able to use various communication platforms.
• Able to use computers effectively.

Responsabilités

• Respond to customer inquiries via incoming phone calls.
• Handle customer inquiries using chat solutions.
• Answer questions on social media platforms.
• Maintain focus on providing exceptional customer service.
• Work as part of a team to achieve set goals.
• Work as part of a team to achieve goals.

Connaissances

Proficient in Norwegian

Fluent in English

Excellent communication skills

Computer literacy

Description du poste

About the job Customer Representative (Norwegian-speaking)

Job Description:

If you enjoy working with people and take pride in delivering excellent service, we are looking for you! As a customer advisor, you will focus 100% on customer service. In this role, you will handle incoming and outgoing calls from existing customers, as well as chat solutions. You will assist customers with questions about orders and products in a way that helps us achieve our goals.

Responsibilities:

• Respond to customer inquiries via incoming phone calls.
• Handle customer inquiries using chat solutions.
• Answer questions and customer inquiries on social media platforms.
• Maintain a continuous focus on providing an exceptional customer service experience for each customer.
• Follow processes and procedures relevant to the project.
• Work as part of a team to achieve set goals.

About You:

• You are proficient in Norwegian.
• You are fluent in English.
• You communicate well, both verbally and in writing.
• You are computer-literate.

We Offer:

• Relocation package if applicable.
• Paid vacation from the first year: 23 working days of paid annual leave.
• Social events.
• Working hours from 08:00 to 18:00, Monday to Friday.
• Modern and spacious office facilities.

If you recognize yourself in this description and believe this is the job for you, please submit your CV and application today!