Customer Representative (Norwegian-speaking)

InnovateLearn Collective; Stavang; On-site; NOK 350,000 - 500,000; Full time

Benefits offered by this job

Relocation package

23 days paid vacation

Social events

Modern office facilities

Job summary

A progressive educational institute in Norway seeks a Customer Representative who is proficient in Norwegian and fluent in English. In this role, you will focus on providing outstanding customer service through various channels such as phone and chat. Ideal candidates will have excellent communication skills and be computer literate. The position offers a relocation package, 23 days of paid vacation, and a modern office environment.

Qualifications

• Proficient in Norwegian.
• Fluent in English.
• Excellent verbal and written communication skills.
• Computer literate.

Responsibilities

• Respond to customer inquiries via incoming phone calls.
• Handle customer inquiries using chat solutions.
• Answer questions on social media platforms.
• Provide exceptional customer service.
• Follow relevant processes and procedures.
• Work as part of a team to achieve goals.

Skills

Proficient in Norwegian

Fluent in English

Good communication skills

Computer literate

Job description

About the job Customer Representative (Norwegian-speaking)

Job Description:

If you enjoy working with people and take pride in delivering excellent service, we are looking for you! As a customer advisor, you will focus 100% on customer service. In this role, you will handle incoming and outgoing calls from existing customers, as well as chat solutions. You will assist customers with questions about orders and products in a way that helps us achieve our goals.

Responsibilities:

• Respond to customer inquiries via incoming phone calls.
• Handle customer inquiries using chat solutions.
• Answer questions and customer inquiries on social media platforms.
• Maintain a continuous focus on providing an exceptional customer service experience for each customer.
• Follow processes and procedures relevant to the project.
• Work as part of a team to achieve set goals.

About You:

• You are proficient in Norwegian.
• You are fluent in English.
• You communicate well, both verbally and in writing.
• You are computer-literate.

We Offer:

• Relocation package if applicable.
• Paid vacation from the first year: 23 working days of paid annual leave.
• Social events.
• Working hours from 08:00 to 18:00, Monday to Friday.
• Modern and spacious office facilities.

If you recognize yourself in this description and believe this is the job for you, please submit your CV and application today!