Concierge - Part-Time and Full-Time Year-Round Openings

Cliff House Maine; Time; On-site; NOK 274,977 - 366,636; Full time

Benefits offered by this job

Full-time year-round employment

Job summary

Cliff House Maine is seeking a Front Office Team Member to create unique experiences for guests in Norway, Rogaland. You will greet guests, assist with their travel needs, and promote hotel services while providing personalized recommendations for local experiences.

The ideal candidate has a passion for customer service, excellent communication skills, and the flexibility to meet the demands of a dynamic hospitality environment.

Qualifications

• Previous experience in customer service or hospitality.
• Ability to communicate effectively in writing and verbally.
• A people person who enjoys serving guests.

Responsibilities

• Greet guests warmly and assist with itineraries.
• Promote hotel services and connect guests to local experiences.
• Communicate guest needs to the team.

Skills

Communication Skills

Flexibility

Customer Service

Attention to Detail

Job description

Job Summary

You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community.

Benefits

Full-time year-round.

Responsibilities

• Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf.
• Utilize the freedom to go beyond to become an expert in the local community and confidently connect visitors to unique and unforgettable experiences in the local area.
• Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.
• Have an impeccable eye for detail to ensure accuracy and efficiency.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences.
• People Person. The best part of serving others is creating guest experiences that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing.

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.