Communication Support Worker

Allscreens Nationwide Ltd; London; On-site; NOK 266,000 - 368,000; Full time

Benefits offered by this job

Pension

Accessible campuses

On-site facilities

Staff CPD days

Travel loans (interest-free)

Health cash plan

Employee discounts

Job summary

New City College is hiring a dedicated Multi-Sensory Support Worker to assist learners who are deaf, visually impaired, or multi-sensory impaired. You will help create an inclusive environment, enabling students to access learning, build independence and progress confidently.

You will collaborate with tutors and staff to adapt materials, use assistive tech and BSL, and support smooth transitions into college life while safeguarding and respecting diversity.

Qualifications

• BSL Level 3 qualification or working towards it.
• Experience supporting sensory-impaired students in education preferred.
• Understanding needs related to hearing and visual impairments.

Responsibilities

• Provide direct and indirect support to students with sensory impairments to access the curriculum.
• Use BSL, note-taking, assistive tech, guiding and language modification.
• Prepare and adapt learning materials for sensory needs and advise tutors on resources.
• Support independence, mobility, and life-skills using assistive tech.
• Facilitate transitions into college life and promote student interaction.
• Deliver sensory awareness training and guidance across the college.
• Provide support during trips, work experience, and events.
• Attend reviews and meetings, contributing to progress and support plans.
• Maintain accurate student records and admin documentation.

Skills

BSL Level 3

Sensory impairment experience

Educational setting knowledge

Communication skills

Safeguarding awareness

Education

BSL Level 3 qualification

Tools

Assistive technology

Job description

What skills and experience we're looking for

The Role:

We are looking for a dedicated and compassionate Multi-Sensory Support Worker to join our Supported Learning team. In this rewarding role, you will provide specialist support to students who are deaf, partially hearing, visually impaired and/or multi-sensory impaired, enabling them to fully access their learning and achieve their potential. Working closely with students, tutors and support staff, you will help create an inclusive learning environment that promotes independence, confidence and successful progression.

Key Responsibilities:

• Provide direct and indirect support to students with sensory impairments, ensuring full access to the curriculum.
• Use a range of communication and support methods, including BSL, note-taking, assistive technology, guiding and language modification.
• Prepare and adapt learning materials to meet individual sensory needs and advise tutors on accessible resources.
• Support students to develop independence, mobility, life skills and effective use of assistive technology.
• Facilitate smooth transitions into college life and encourage positive interaction with peers and staff.
• Deliver and promote sensory awareness training and guidance across the college.
• Provide communication and mobility support during trips, work experience placements and college events.
• Attend student reviews, EHCP meetings and team meetings, contributing to student progress and support plans.
• Maintain accurate and up-to-date student records and administrative documentation.

Who You Are:

• You hold a Level 3 British Sign Language (BSL) qualification or are working towards achieving it.
• You have experience supporting individuals with sensory impairments, ideally within an educational setting.
• You understand the challenges and support needs associated with hearing and visual impairments.
• You are passionate about inclusion and empowering students to achieve independence and success.
• You have excellent communication and interpersonal skills, with the ability to build positive relationships with students, colleagues and external partners.
• You are organised, adaptable and able to work effectively as part of a collaborative team.
• You are committed to safeguarding, equality, diversity and continuous professional development.

What the college offers its staff

What We Offer:

• Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
• Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
• On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
• Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative workingenvironment. Leading to opportunities for career advancement and professional development in a supportive setting.
• Financial Perks: Interest‑free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
• Discounts: Save money on day‑to‑day expenses, shopping, dining out, DIY, and travel.

Commitment to safeguarding

We are committed to safeguarding young people and vulnerable adults, and expect all staff and volunteers to share this commitment. Offers of employment are subject to pre‑employment checks, which may include an Enhanced DBS check (with a Children’s Barred List check), references, right to work, medical clearance, online searches, and other relevant suitability checks. Unsatisfactory checks may result in an offer being withdrawn. These roles are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974, applicants will be required to disclose relevant criminal convictions and cautions in accordance with the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.