Chapter Lead, Digital Claims: Grow & Lead Nordic Team

If P&C Insurance Ltd (publ), Branch Norway; Oslo fylke; Hybrid; NOK 1,000,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid workplace

Inclusive work environment

Career and development opportunities

Social activities

Highly skilled professional workforce

Health-promoting workplace

Strong pension savings

Job summary

If P&C Insurance Ltd (publ), Branch Norway in Oslo is seeking a Chapter Lead to grow people while staying close to delivery. You will coach and develop members of the Digital Claims Service Development Chapter, connecting growth with business delivery and shaping future skills.

You will lead a Nordic team in cross-functional collaboration, prioritising recruitment, onboarding, and capability building while guiding strategic initiatives and hands-on digital work as needed.

Qualifications

• Experience coaching, mentoring and developing others through formal or informal leadership.
• Strong relationship-building and influencing skills across teams and perspectives.
• Digital development, service or business transformation experience advised.
• Ability to translate business priorities into people and capability implications.

Responsibilities

• Lead, coach and develop Chapter members, including recruitment, onboarding, feedback, performance, well-being and career development.
• Build current and future skills and capabilities based on business, customer and technology needs.
• Match people and skills with team needs and support sustainable workloads.
• Strengthen professional expertise through learning, knowledge-sharing and cross-location collaboration.
• Contribute to the Digital Service Development leadership team and its priorities.
• Combine people leadership with hands-on digital development or ownership of strategic initiatives.

Skills

People leadership

Collaborative leadership

Digital development

Business & strategic thinking

Future-focused mindset

Fluency in Norwegian & English

Job description

If P&C Insurance Ltd (publ), Branch Norway in Oslo is seeking a Chapter Lead to grow people while staying close to delivery. You will coach and develop members of the Digital Claims Service Development Chapter, connecting growth with business delivery and shaping future skills.

You will lead a Nordic team in cross-functional collaboration, prioritising recruitment, onboarding, and capability building while guiding strategic initiatives and hands-on digital work as needed.