Carhartt WIP Store Oslo - Supervisor (m/f/x)

Carhartt WIP (Work In Progress); Oslo; On-site; NOK 420,000 - 550,000; Full time

Job summary

Carhartt WIP is opening a new store in Oslo and seeks a Supervisor to lead the customer-focused team. You will drive service standards, coach colleagues, and ensure a smooth store operation in line with brand goals.

Based in Oslo, fluent in Norwegian and English, you will oversee opening/closing, cash handling, and visual merchandising while upholding company policies and delivering exceptional shopper experiences. This is a full-time role requiring a proactive attitude and strong communication.

Qualifications

• Retail or service industry experience.
• Excellent communication skills.
• Fluent in Norwegian and English.
• Able to work well in a team.

Responsibilities

• Supervise the team to achieve high levels of customer service and performance.
• Ensure timely handling of customer queries.
• Maintain store presentation, cleanliness, visual merchandising.
• Responsible for opening/closing, cash handling, and relevant checklists.
• Ensure compliance with company policies across the store.
• Maintain open communication with other departments.

Skills

Customer service

Communication

Teamwork

Sales skills

Confidence

Customer base understanding

Job description

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.

Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.

For our upcoming store in Oslo, we are looking for you as Supervisor (m/f/x).

Tasks

• Supervise the team to achieve highest possible levels of customer service and performance
• Ensure that the team is dealing with all customer queries in a timely and efficient manner
• Ensure that customer service standards are adhered to and business opportunities are maximised.
• Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising
• Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling
• Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments

Requirements

• Retail or service industry experience
• Excellent communication skills
• Ability to work within a team
• Proven selling skills
• Confidence
• Understanding of our customer base and their expectations
• Fluent in Norwegian and English

Your Location:

Oslo / Norway