Carhartt WIP Store Oslo - Supervisor (m/f/x)

Work In Progress Textilhandels GmbH; Oslo; On-site; Confidential; Full time

Job summary

Carhartt WIP is opening a new store in Oslo. We are seeking a Supervisor (m/f/x) to lead the store team and deliver excellent customer service. The role requires strong communication, team collaboration, and selling skills to meet revenue targets.

The successful candidate will speak Norwegian and English fluently, enjoy working in a dynamic retail environment, and be ready to uphold the brand's standards in presentation and operations.

Qualifications

• Experience in retail or service industries.
• Excellent communication skills.
• Ability to work well in a team.
• Proven selling skills.
• Confident and customer-focused.
• Understanding of our customer base and expectations.
• Fluent in Norwegian and English.

Responsibilities

• Supervise the team to achieve high customer service and performance.
• Ensure timely and efficient handling of customer queries.
• Oversee store presentation, cleanliness, and merchandising.
• Hold keys, open/close the store, and handle cash procedures.
• Ensure adherence to company policies and effective cross-department communication.

Skills

Retail or service experience

Communication skills

Teamwork

Selling skills

Confidence

Customer focus

Norwegian & English

Job description

Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.

Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.

For our upcoming store in Oslo, we are looking for you as Supervisor (m/f/x).

Tasks

• Supervise the team to achieve highest possible levels of customer service and performance
• Ensure that the team is dealing with all customer queries in a timely and efficient mannerEnsure that customer service standards are adhered to and business opportunities are maximised.
• Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising
• Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling
• Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments

Requirements

• Retail or service industry experience
• Excellent communication skills
• Ability to work within a team
• Proven selling skills
• Confidence
• Understanding of our customer base and their expectations
• Fluent in Norwegian and English

Your Location:

Oslo / Norway