Assistant Manager: Hands-On Leader in Dynamic Hospitality

The Social Gaming Group; Oslo; On-site; NOK 500,000 - 750,000; Full time

Benefits offered by this job

Flagship venue role

Career development opportunities

International career opportunities

Competitive terms and conditions

Venue-wide discounts

Inclusive team culture

Job summary

OCHE Holding; Oslo flagship venue seeks an energetic Assistant Manager to lead shifts and deliver outstanding guest experiences. You will work closely with the General Manager to ensure smooth operations and strong results, including managing the bar, floor and gaming areas during peak periods.

You will motivate the team, handle guest feedback, assist with staffing and scheduling, and help maintain high standards of service, safety, and compliance.

Qualifications

• Leadership experience in a high-volume hospitality setting.
• Strong guest-service track record and team leadership.
• Ability to manage staffing, scheduling and costs.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead shifts actively and work alongside the team during service.
• Welcome and serve guests, supporting all operational areas as needed.
• Maintain high service standards and monitor quality.
• Motivate, support and develop employees.
• Handle guest feedback and resolve issues promptly.
• Assist with staffing, training, onboarding and scheduling.
• Monitor costs, health and safety compliance, and procedures.
• Support planning, reporting and venue development with the GM.

Skills

Leadership

Guest Service

Staffing

Cost Control

Communication (English)

Team Motivation

Job description

OCHE Holding; Oslo flagship venue seeks an energetic Assistant Manager to lead shifts and deliver outstanding guest experiences. You will work closely with the General Manager to ensure smooth operations and strong results, including managing the bar, floor and gaming areas during peak periods.

You will motivate the team, handle guest feedback, assist with staffing and scheduling, and help maintain high standards of service, safety, and compliance.