Application Service Manager — Mainframe Banking (Hybrid)

Nordea Bank Norge ASA; Oslo; Hybrid; NOK 900,000 - 1,300,000; Full time

Job summary

Nordea Bank Norge ASA in Oslo is seeking an Application Service Manager for Local Systems Operations. You will safeguard the health of core banking applications (Mainframe z/OS and Java-based systems) and support Incident, Change and Problem processes.

You will collaborate with Application Providers and vendors, drive compliance reviews, and ensure access to competent resources over time. The role is based in Oslo and offers a permanent, full-time position with hybrid work.

Qualifications

• Five years of experience with banking applications.
• Strong understanding of IT operations work.
• Experience with mainframe systems.
• Familiarity with ITIL and IPC process work.
• Good collaboration and ownership mindset.

Responsibilities

• Provide technical support to Application Providers.
• Follow up with and guide vendors performing daily operations.
• Support Change, Incident and Problem processes.
• Conduct compliance reviews and implement corrective measures.
• Collaborate with providers to enable application evolution.

Skills

IT Operations

Banking domain knowledge

Analytical thinking

Independent work

English communication

Tools

Mainframe z/OS

Java

Job description

Nordea Bank Norge ASA in Oslo is seeking an Application Service Manager for Local Systems Operations. You will safeguard the health of core banking applications (Mainframe z/OS and Java-based systems) and support Incident, Change and Problem processes.

You will collaborate with Application Providers and vendors, drive compliance reviews, and ensure access to competent resources over time. The role is based in Oslo and offers a permanent, full-time position with hybrid work.