Application Service Manager

Head Energy Group; Trondheim; Hybrid; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Permanent or project employment

Mentoring and career guidance

Pension and insurance schemes

Positive work environment

Job summary

Head Energy Group is seeking an experienced Application Service Manager to support and enhance the operation and development of our ERP landscape. You will work with internal teams and external partners to ensure stable operations, efficient service delivery, and continuous improvement of business-critical systems. Focus on SAP applications lifecycle, governance, and incident coordination in a diverse stakeholder environment.

Qualifications

• Experience in application service management and SAP applications lifecycle.
• Strong coordination with internal teams and external partners.
• Knowledge of governance, change processes and access management.

Responsibilities

• Manage lifecycle of SAP applications including maintenance, enhancements and upgrades.
• Plan and coordinate application-related activities and prioritise tasks.
• Collaborate with business and technical teams to define and implement solutions.
• Support governance, change processes and incident coordination.
• Communicate system changes, releases and updates to stakeholders.
• Coordinate with vendors to ensure consistent service delivery.

Job description

On behalf of one of our clients, we are looking for Application Service Manager
Pnr: 6004457

Job Description:

• Seeking an experienced Application Service Manager consultant to support and enhance the operation and development of our ERP landscape. As a consultant, you will work closely with internal teams and external partners to ensure stable operations, efficient service delivery, and continuous improvement of business-critical systems.
• The role involves contributing to both day-to-day operations ansd ongoing initiatives, ensuring alignment with business needs and the overall system landscape. The consultant is expected to take a proactive approach, collaborate effectively with stakeholders, and support governance and change processes.
• Manage the lifecycle of SAP applications, including maintenance, enhancements, and upgrades.
• Plan and coordinate application-related activities and ensure effective prioritisation of tasks.
• Collaborate with business stakeholders and technical teams to define and implement solutions.
• Support delivery of initiatives and ensure alignment with agreed scope and timelines.
• Contribute to operational support, including coordination of incidents, service requests, and follow-up activities.
• Support in maintaining roles and authorizations, ensuring appropriate access management and compliance with security requirements.
• Participate in and support structured change governance processes, ensuring that changes are prepared, reviewed, and communicated effectively.
• Ensure clear communication of system changes, releases, and updates to relevant stakeholders.
• Coordinate with internal teams and external vendors to ensure consistent and efficient service delivery.
• Maintain visibility of activities, dependencies, and risks across the application landscape.

Applications will be evaluated continuously

Language:

• English
• Norwegian

In Head Energy you get:

• Permanent- or project employment with the best conditions.
• Access to the industry´s most exciting job opportunities
• Personal follow-up, mentoring and career guidance
• A large variety of project opportunities
• Good pension- and insurance schemes
• A pleasant and positive work environment
• Access to both specific and general courses.