Application Service Manager

Head Energy Consulting AS; Stavanger; On-site; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Permanent or project employment

Career guidance

Mentoring

Pension schemes

Professional courses

Positive work environment

Job summary

Head Energy Consulting AS is seeking an experienced Application Service Manager to support and enhance the operation and development of our ERP landscape. You will work closely with internal teams and external partners to ensure stable operations, efficient service delivery, and continuous improvement of business-critical systems.

The role involves governance and change management, incident coordination, and ensuring access management and security compliance across SAP environments.

Qualifications

• Relevant higher education within IT, business, or similar.
• Proven experience with SAP application management and understanding of key SAP modules.
• Strong understanding of IT landscapes, including system integrations, dependencies, and end-to-end processes.

Responsibilities

• Support and enhance operation and development of ERP landscape.
• Coordinate application-related activities and prioritise tasks.
• Collaborate with business and technical teams to define and implement solutions.
• Support governance and change processes and communicate system changes to stakeholders.
• Coordinate incidents, service requests, and follow-up activities.

Skills

Coordinating stakeholders

IT governance

Change management

Strong communication

Education

Higher education in IT or business

Tools

SAP Application

SAP S/4HANA

Job description

On behalf of one of our clients, we are looking for Application Service Manager
Pnr: 6004457

Job Description:

• Seeking an experienced Application Service Manager consultant to support and enhance the operation and development of our ERP landscape. As a consultant, you will work closely with internal teams and external partners to ensure stable operations, efficient service delivery, and continuous improvement of business-critical systems.
• The role involves contributing to both day-to-day operations ansd ongoing initiatives, ensuring alignment with business needs and the overall system landscape. The consultant is expected to take a proactive approach, collaborate effectively with stakeholders, and support governance and change processes.
• Manage the lifecycle of SAP applications, including maintenance, enhancements, and upgrades.
• Plan and coordinate application-related activities and ensure effective prioritisation of tasks.
• Collaborate with business stakeholders and technical teams to define and implement solutions.
• Support delivery of initiatives and ensure alignment with agreed scope and timelines.
• Contribute to operational support, including coordination of incidents, service requests, and follow-up activities.
• Support in maintaining roles and authorizations, ensuring appropriate access management and compliance with security requirements.
• Participate in and support structured change governance processes, ensuring that changes are prepared, reviewed, and communicated effectively.
• Ensure clear communication of system changes, releases, and updates to relevant stakeholders.
• Coordinate with internal teams and external vendors to ensure consistent and efficient service delivery.
• Maintain visibility of activities, dependencies, and risks across the application landscape.

Qualifications:

• Relevant higher education within IT, business, or similar. Relevant experience may compensate for formal education.
• Proven experience with SAP application management and understanding of key SAP modules.
• Strong understanding of IT landscapes, including system integrations, dependencies, and end-to-end processes.
• Ability to navigate complex system environments and understand how applications interact across the IT landscape.
• Strong coordination and stakeholder management skills.
• Experience working in complex environments with multiple stakeholders.
• Familiarity with SAP S/4HANA is an advantage.

Strong communication skills in English and preferably Norwegian.

Applications will be evaluated continuously

Language:

In Head Energy you get:

• Permanent- or project employment with the best conditions.
• Access to the industry's most exciting job opportunities
• Personal follow-up, mentoring and career guidance
• A large variety of project opportunities
• Good pension- and insurance schemes
• A pleasant and positive work environment
• Access to both specific and general courses.

• Access Management
• IKT-systemintegrering
• SAP Application

Head Energy is an independent Scandinavian engineering & consulting house providing a wide range of products to onshore and offshore industries. We work with reputed clients in Energy, Civil Construction & Infrastructure, and Industry. Head Energy has more than 900 employees, and offices in Bergen, Stavanger, Oslo, Trondheim, Gothenburg, Stenungsund, Esbjerg, Odense, and Hamburg. We are employee owned, client focused and growth oriented. We live by our core values: Responsible | Honest | Inclusive | Innovative. Our vision is to bring our employees and clients one step ahead.