WMS/TMS System Support Specialist | Master Data & Ops

Cello Square by Samsung SDS Europe; Born; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Commuting allowance

25 days holidays with buy/sell option

Performance bonus plan

Job summary

Cello Square by Samsung SDS Europe, a leader in supply chain solutions, seeks an operational systems support specialist to handle WMS/TMS issues and maintain master data within the Cello platform. You will ensure stock levels align with customer ERP systems and work closely with Logistics Engineers and Operations.

The role emphasizes analytics, strong communication, and a hands-on mindset. 1–3 years warehousing experience, English proficiency, and Excel skills are required to succeed.

Qualifications

• 1-3 years working experience in warehousing operations or coordination role
• Eager to learn more than only WMS
• Flexibility in start of the working day
• A proficient level of English
• Experience with MS Office, mainly Excel
• Relevant experience with WMS and TMS systems

Responsibilities

• Manage operational system issues
• Escalate follow-up operational system issues to second line support if required
• Provide support for operations in WMS and TMS systems
• Diagnose and prioritize issues and determine necessary actions
• Maintaining operating procedures regarding Master Data
• Enforce root cause analysis
• Proof system issues in the test system and suggest structural solutions in cooperation with Logistics Engineer and Operations
• Initiate improvement possibilities of storage methods and put away strategies
• Initiate and implement Master Data improvements
• Participate in customer implementation and/or process changes incl testing and go-live support
• Identify process deviations and translate deviations into solutions and improvement proposals
• Support training of colleagues in new system functionalities

Skills

Analytical skills

Communication skills

Hands-on mentality

English proficiency

MS Office

WMS/TMS experience

Tools

Excel

WMS

TMS

Job description

Cello Square by Samsung SDS Europe, a leader in supply chain solutions, seeks an operational systems support specialist to handle WMS/TMS issues and maintain master data within the Cello platform. You will ensure stock levels align with customer ERP systems and work closely with Logistics Engineers and Operations.

The role emphasizes analytics, strong communication, and a hands-on mindset. 1–3 years warehousing experience, English proficiency, and Excel skills are required to succeed.