Global Logistics Systems Support Engineer (WMS/TMS)

SAMSUNG SDS; Born; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Global exposure

25 days holidays

Commuting allowance

Health care insurance

Fitness subscription

Bicycle plan

Pension plan

Visa-free work authorization

Job summary

Samsung SDS, the global IT and logistics arm of the Samsung Group, is seeking a System Support Engineer in the Netherlands. You will be the first point of contact for operational teams with system issues in WMS and TMS, diagnosing and initiating actions, and maintaining master data across Samsung SDS Cello systems.

You will participate in customer implementations, process changes, testing, and go-live support, while contributing to continuous improvement of storage methods and procedures with

Qualifications

• 1–3 years in warehousing operations or coordination.
• Willingness to learn beyond WMS.
• Fluent in English; strong analytical skills.

Responsibilities

• Manage operational system issues.
• Escalate follow-up issues to second line support when required.
• Provide support for operations in WMS and TMS systems.
• Diagnose and prioritize issues; determine required actions.
• Maintain master data procedures and accuracy.

Skills

Analytical skills

Communication skills

Teamwork

Flexibility

English proficiency

Tools

MS Office Excel

WMS

TMS

Job description

Samsung SDS, the global IT and logistics arm of the Samsung Group, is seeking a System Support Engineer in the Netherlands. You will be the first point of contact for operational teams with system issues in WMS and TMS, diagnosing and initiating actions, and maintaining master data across Samsung SDS Cello systems.

You will participate in customer implementations, process changes, testing, and go-live support, while contributing to continuous improvement of storage methods and procedures with