Warehouse Systems Support Engineer

SDSNL; Born; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

25 days holidays with option to buy/s,

Solid performance bonus plan

Commuting allowance €0.23/km

Fully paid health care insurance

Fitness subscription

Bicycle plan

Pension plan

Job summary

Samsung SDS is seeking a System Support Engineer in Born, NL to act as the first point of contact for operational teams, diagnose and resolve issues in WMS and TMS, and maintain master data across the Cello platform.

The role requires 1–3 years warehousing operations experience, strong analytical and communication skills, English proficiency, and a hands-on mindset. You will collaborate with Logistics and Operations and support go-live and process improvements.

Qualifications

• 1–3 years in warehousing operations or coordination.
• Strong analytical and communication abilities.
• WMS and TMS experience required.
• Fluent English; flexible start times.
• MS Office skills, especially Excel.

Responsibilities

• Manage operational system issues in WMS/TMS.
• Escalate to second line support when needed.
• Diagnose and prioritize issues with action plans.
• Maintain Master Data and procedures.
• Support customer implementations and go-live.
• Identify process deviations and propose improvements.
• Assist in training colleagues on new features.

Skills

Analytical skills

Communication skills

Hands-on mentality

WMS/TMS experience

English proficiency

MS Office experience

Team player

Learning agility

Tools

MS Office

Excel

WMS systems

TMS systems

Job description

Samsung SDS is seeking a System Support Engineer in Born, NL to act as the first point of contact for operational teams, diagnose and resolve issues in WMS and TMS, and maintain master data across the Cello platform.

The role requires 1–3 years warehousing operations experience, strong analytical and communication skills, English proficiency, and a hands-on mindset. You will collaborate with Logistics and Operations and support go-live and process improvements.