WMS Key User — Drive Global Logistics Operations

Stroom Recruitment; Heerlen; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Large automated site

Career development opportunities

Collaborative environment

Exposure to advanced automation

Job summary

Stroom Recruitment requires a Key User to support a large, highly automated site in Heerlen, focusing on the Warehouse Management System (WMS). You will provide first-line IT support, bridge Operations and IT, and drive continuous improvements in a fast-paced, high-volume environment.

You will translate operational needs into functional requirements, test new implementations, and develop KPIs and SOPs. A rotating two-shift schedule and strong Excel skills are essential.

Qualifications

• Experience in a similar logistics role.
• Experience with system implementations and continuous improvement.
• Hands-on WMS experience; WCS/SCADA desirable.
• Strong Excel skills and attention to detail.
• Fluent English communication.
• Willingness to work rotating shifts including Saturdays.

Responsibilities

• Ensure correct and optimal use of the WMS at the site.
• Provide first-line WMS support and troubleshoot IT tickets.
• Serve as main liaison between Operations, IT and external partners for WMS.
• Support warehouse users with WMS interfaces and improvements.
• Translate operational needs into functional system requirements.
• Test new system implementations and conduct UAT.
• Define KPIs and reporting to support performance.
• Prepare SOPs and train end users.
• Lead continuous improvement initiatives in a large, automated operation.

Skills

WMS experience

Logistics knowledge

Analytical skills

Problem solving

UAT testing

English proficiency

Tools

WMS

WCS

SCADA

Excel

Job description

Stroom Recruitment requires a Key User to support a large, highly automated site in Heerlen, focusing on the Warehouse Management System (WMS). You will provide first-line IT support, bridge Operations and IT, and drive continuous improvements in a fast-paced, high-volume environment.

You will translate operational needs into functional requirements, test new implementations, and develop KPIs and SOPs. A rotating two-shift schedule and strong Excel skills are essential.