Witness Assistant, The Hague

ICC - International Criminal Court; Den Haag; On-site; EUR 33,000 - 52,000; Part time

Job summary

ICC - International Criminal Court in The Hague seeks a Witness Assistant (Individual Contractor) to support witnesses appearing before the Court in the Netherlands. The role involves welcoming witnesses, managing arrival and departure procedures, escort duties, and administering surveys, all while safeguarding confidentiality and working within a team.

The contract is ad hoc/short-term with a daily-rate payment structure.

Qualifications

• Completion of secondary education.
• Further education in Public Service, Social Work, Nursing or Psychology would be an asset.
• Minimum of four years of relevant work experience; advanced or first-level university degree may substitute two years of experience.

Responsibilities

• Assist in preparation activities for arrival of witnesses in the Netherlands.
• Provide welcome briefing to witnesses arriving to testify.
• Carry out entry/exit procedures of witnesses to and from ICC.
• Escort witnesses in ICC premises and during transportation for medical and non-medical visits.
• Assist in administering witness surveys and questionnaires.
• Maintain accurate administration of witness-related activities.
• Monitor vulnerable witnesses 24/7 where applicable; night shifts may be required.
• Perform other duties as instructed by Team Leader and VWS Management.

Skills

Vulnerable persons experience

Multicultural sensitivity

Confidentiality

Microsoft Office

Communication skills

Independent and team work

On-call availability

Driving license

Education

Secondary education

Further education in Public Service/ Social Work/ Nursing/ Psychology asset

Job description

Requisition ID24303-Posted31/12/2025-Consultant-Other Functional Areas-The Hague - NL

Career Opportunities: Witness Assistant (Individual Contractor on an ad hoc and short-term basis) (24303)

Organizational Unit: Victims and Witnesses Section, Division of External Operations, Registry

Duty Station: The Hague

Type of Appointment: Individual contractor on an ad hoc and short-term basis

Salary: Payment is based on a daily rate (comparable to G-4 level)

Contract Duration: Based on the operational needs

Background

The Victims and Witnesses Section (VWS) wishes to establish a pool of on-call Witness Assistants to provide practical assistance to witnesses appearing before the International Criminal Court in the Netherlands.

Organizational Context

Within the VWS, and under the direct administrative supervision of the Chief of Section and under the operational supervision of the Team Leader of the Operations Centre, the Witness Assistant provides all necessary VWS basic applied services to witnesses appearing before the ICC in The Netherlands, in order to facilitate their testimony and maximise their wellbeing during their stay in The Netherlands.

Scope of Services

• Assist in the preparation activities for the arrival of witnesses in The Netherlands;
• Provide welcome briefing to witnesses arriving to testify before the Court;
• Carry out entry/exit procedures of witnesses to and from the Court following ICC procedures;
• Escort witnesses in the ICC premises and during their transportation on medical and non-medical visits where required;
• Provide assistance in administering witness surveys and questionnaires;
• Maintain accurate and appropriate administration regarding witness-related activities;
• Where applicable, monitor vulnerable witnesses throughout the day and night, including mealtime assistance.
• Perform other duties as instructed by the relevant Team Leader and VWS Management.

Requires Qualifications:

Completion of secondary education.

Further education in the fields of Public Service, Social Work, Nursing or Psychology would be an asset.

The successful candidate should have a minimum of four years of relevant work experience. An advanced or a first-level university degree may be considered as a substitute for two years’ working experience only to determine eligibility

Candidates should also possess the following skills and abilities:

• Experience working with vulnerable persons;
• Ability to work with persons from a wide range of ethnic and cultural backgrounds, including victims of sexual violence, children, elderly and disabled persons;
• Ability to handle sensitive and confidential information appropriately;
• Good standard of computer literacy, especially Microsoft Office; Good oral and written communication skills;
• Able to work independently and as part of a team in consistent implementation of VWS services to witnesses appearing before the Court;
• Must be prepared and willing to work on-call in a roster system providing 24/7 services to witnesses. This regularly includes working outside office hours, schedule changes at short notice and performing night shifts where required.
• Due to the nature of the operations, must reside in the Netherlands and live within commuting distance from the ICC headquarters;
• Must have a valid driving license in the Netherlands and be comfortable with accomplishing driving duties.

Knowledge of Languages:

Proficiency in one of the working languages of the Court, English or French. A working knowledge of the other is desirable. For this position, Dutch would be an asset. Knowledge of another official language of the Court would be considered an asset (Arabic, Chinese, Russian, Spanish). Where applicable, a working knowledge of other languages linked to ICC situation countries is an asset (including but not limited to Tagalog, Cebuano, Farsi, Lingala, Congolese Swahili, Standard Swahili, Sango, Lendu, Acholi, Tamasheq, Songai and Georgian).

General Information

- The selected candidate will be subject to a Security Clearance process in accordance with ICC policy. The security clearance process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check. All candidates should be in a position to submit an electronic copy of their passport and all diplomas listed on their profile when requested;