Welcome Ambassador (Bellman/Doorman) - W Amsterdam

Hotelprofessionals; Amsterdam; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Staff discounts at 9000+ Marriott-affl

Personal coaching & training

Career opportunities within Corendon

Gym access

Spa discounts + 2 massages per year

Mondì restaurant 25% discount

Job summary

Corendon seeks a guest-focused team member to welcome guests and ensure a memorable stay in a dynamic, international environment.

You will deliver high-standard hospitality, coordinate with colleagues, and contribute to a lively team culture with staff benefits and career opportunities offered by Corendon.

Qualifications

• Minimum of one-year experience in the same or similar role.
• Fluency in English is required.
• Work Permit for The Netherlands is required.
• Driver license B is a must.
• Dutch language is appreciated.

Responsibilities

• Welcoming and helping guests throughout their stay while following service standards and procedures.
• Demonstrating Whatever/Whenever service to personalize guest experiences.

Skills

Fluency in English

Dutch language appreciated

Job description

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of community come together. Here, you’re not just a colleague; you become part of a close-knit family driven by passion, ambition, and hospitality. This is the heart of our culture and the essence of the Corendon DNA.

We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your contribution is truly appreciated. You’ll experience this not only in the atmosphere but also in everything we offer you.

What is in it for me?

• A competitive salary package
• A stylish, dynamic, international working environment;
• A unique opportunity to be part of a fun, friendly and enthusiastic team;
• Special discounted (staff) rates for 9000+ Marriott hotels worldwide for you, your family and friends!
• Personal coaching & training to support you in your day-to-day job
• Career opportunities within the Corendon group;
• Space for own initiative;
• A you know where you work day, so you will receive 1 overnight stay for 2 people and can enjoy a delicious dinner;
• We organize many social activities, such as our Associate Appreciation Week, an annual Staff Party, Friday afternoon drinks and Team outings,
• Free use of our own gym.
• AMAZING discounts with Corendon tour operator
• Special discount. Not only for you, but for your friends and family too!
• Want to try out one of our Mondi restaurants? We will give you 25% discount on your total bill.
• Need some time to recharge? We have our own spa and wellness which you can enjoy with a huge discount. Also, you will get 2 massages for FREE per year.

What does the job include?

Main Responsibilities Include But Are Not Limited To

• Welcoming and helping guests throughout their stay. Ensure you are following service standards and operating procedures from the beginning to the end of each interaction.
• Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
• Making sure everything sparkles, we all enjoy a clean environment
• You will be on rotating shifts. Weekends are busiest, as well as mornings/afternoon/evening/nights, so expect to be on shift then.
• Ensuring you are well prepared for the shift ahead of you, as well as your colleagues after you. Mise en Place will be your life saviour.
• You will be working in a fast paced environment, under pressure, with loud music. Gotta love it.
• We are ALL-IN, and have more teams that we cooperate with. We expect you to be flexible to work with other departments. You’re not the only one on stage.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
• Transport luggage of guests to rooms and controlling the luggage area
• Guide guests to their rooms and do an unforgettable rooming
• Being in the know: You are the expert when it comes to the hotel and the city, and you know all the ins and outs on our hotel facilities and possibilities in and around the hotel.
• Handling valet parking
• Deliver guest mail to their rooms
• On request, make bookings for guests in restaurants, flights, theater and all the places which are new and next.
• Organize transport for guests, such as train, taxi or bus
• You will be working different shifts (morning, evening, night and weekend shifts). Also during public holidays
• Communicating with your team and other departments is key. The Welcome Desk will be on speed dial.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company asses.

Qualifications

• Minimum of one-year experience in the same or similar role
• Fluency in English
• Dutch and any other language is appreciated
• Experience in the Luxury Segment is an advantage
• Work Permit for The Netherlands is required.
• Driver license B is a must