Warehouse Operator

Richemont (Cartier/Van Cleef)

Amsterdam

On-site

EUR 42,000 - 52,000

Full time

3 days ago

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Job summary

Richemont operates a European warehouse in Amsterdam and seeks a Logistics Operator to manage inbound, outbound, returns and warehousing flows across multiple brands. You will work with SAP ERP, ensure accurate picking, shipping documentation, and claims handling, while maintaining stock accuracy and efficient daily operations.

Required are 3–5 years in a similar role, MBO-level education, and fluency in Dutch and English, with strong numeracy, accuracy and team collaboration.

Qualifications

MBO-level education or equivalent.
3-5 years of professional experience.
More than 2 years in a similar admin role.
Advanced Dutch and English, both spoken and written.

Responsibilities

Picking spare parts and finished products using lists or RF devices, ensuring daily processing.
Create shipments in ERP/EWM (SAP) and carrier software; print documents and packing lists.
Receive and verify inbound deliveries; set arrival flags in SAP; address claims and adjust stock.
Process returns from customers, wholesalers, and boutiques; store items in correct locations.
Warehousing duties: organize stock by brand, create storage locations, assist with stock takes.

Skills

MS Office

Customer focus

Strong numeric skills

Team player

Education

MBO-level education or equivalent

Tools

SAP

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

MAIN PURPOSE

Our European warehouse in Amsterdam structures a warehouse community with three disciplines: Finished products, Spare parts and E-commerce. As Logistics Operator of the European warehouse in Amsterdam you will fulfil an important role within one or more of these disciplines and various flows (inbound-, outbound-, return flows) of 10 different brands.

The Warehouse (being supplied directly by central warehouse in Switzerland, plus a few external vendors and reverse flows from boutiques/wholesalers) is a key European hub for Spare parts and Finished product returns as well as European E-commerce operations, therefore directly impacting Richemont sales- and after sales performance. The team also support local brand and after sales activities.

RESPONSIBILITIES

Picking:
Picking (by hand or RF-gun/ clean work/ no forklifting) of spare parts and finished products based on picking lists, for wholesalers, boutiques, repair platforms or end-customers in Europe, aiming all deliveries to be fully processed on a daily base,
Verify of picked orders (for reference and quantity) and sorting of orders per client if needed.
Shipping:
Create shipments in ERP /EWM system (SAP) and carrier software for all orders to clients (end- customer, wholesalers, boutiques and RCS departments) as well as returns to vendors,
Print necessary shipping documents; shipping label, packing list, special delivery instruction label and ensure proper packing of products for shipping,
Recognize special destinations like non-EU and create/print/sign necessary export documents depending on demands of local customs of the receiving country. Taking into account the special regulations for shipping dangerous goods in general (ADR Awareness) or CITES products (endangered species) to non-EU destinations (in cooperation with local logistics),
Prepare (copies of) all export documents and manifests for the carriers, ensuring this is in line with the actual shipments.
Inbound/reception:
Reception of new deliveries from various suppliers/carriers. Verifying quality and quantity of parcel, setting of 'arrival flag' inside ERP system (SAP),
Check the contents of each parcel versus the included documents (packing list/invoice), quantity and quality, notice claims,
Notice claims (short pack, over pack, wrong reference, etc.), make necessary adjustments in ERP system to maintain correct stock levels and communicate claims to central team via email and follow-up on them,
Act on local claims (from our own order pickers) in case items are misplaced in the stock .
(Customer-) Returns:
Check of returning spare parts and finished products from end-customer, wholesalers, and boutiques.
Receive products into correct storage location (depending on quality, purpose) via ERP /EWM system (SAP),
Store actual products into correct physical locations, depending on type of product and quality,
Notice claims, make necessary adjustments in ERP /EWM system to maintain correct stock levels, communicate claims to central team via email and follow-up on them.
Warehousing:
Place items per brand and category into the correct bin/stock location (managed by reference),
Create new storage location if not yet existing or too small,
Organize cupboards and other storage locations, keep all storage bins well organized,
Participate in annual and bi-annual stock takes according to guidelines.