Waiter/Waitress – 15.20 hours per week

PPHE Hotel Group; Utrecht; On-site; EUR 24,000 - 32,000; Part time

Job summary

Park Plaza Utrecht, part of PPHE Hotel Group, is seeking a Waiter(ess) to join the Food & Beverage team. You will provide warm hospitality, take orders, serve food and drinks, and ensure smooth service in a fast-paced hotel environment.

The role offers a minimum of 15.2 hours per week with opportunities for additional hours, including evenings, weekends and holidays. English communication is essential, and previous hospitality experience is preferred.

Qualifications

• Previous experience in a hotel, restaurant, café, bar, or other hospitality environment.
• Knowledge of food and beverage service standards.
• Experience working in a customer-facing role.
• Dutch or additional language skills are an advantage.

Responsibilities

• Welcome guests and provide a warm, friendly, and professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with brand and service standards.
• Ensure tables are cleared, cleaned, and reset promptly.
• Maintain cleanliness and presentation throughout the restaurant and bar areas.
• Handle guest requests and resolve queries professionally.
• Work closely with the kitchen and Food & Beverage team to ensure smooth daily operations.
• Support conferences, events, and other Food & Beverage activities when required.
• Passion for hospitality and creating memorable guest experiences.
• Strong communication skills in English.
• Flexible availability, including evenings, weekends, and public holidays.
• Positive, reliable, and proactive attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and teamwork skills.

Skills

Customer service

English

Teamwork

Flexibility

Fast-paced

Job description

Location: Park Plaza Utrecht, Netherlands

Salary: Starting from €2505,04 for a full time role

At Park Plaza Utrecht, we pride ourselves on delivering exceptional hospitality in one of the city's most dynamic hotels. Located just moments from Utrecht Central Station, our hotel welcomes business and leisure travellers from around the world, offering a stylish destination where outstanding service is at the heart of everything we do.

As a Waiter(ess) you'll be part of our Food & Beverage team, creating memorable dining experiences through warm hospitality and attentive service.

This contract of a minimum of 15,20 hours per week is ideal for students, hospitality professionals seeking additional hours, or anyone looking for a role that fits around their lifestyle and commitments. Whether you're building your career in hospitality or looking for extra work alongside your studies or another job, you'll join a passionate team in an international hotel environment.

Responsibilities

• Welcome guests and provide a warm, friendly, and professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks in line with brand and service standards.
• Ensure tables are cleared, cleaned, and reset promptly.
• Maintain cleanliness and presentation throughout the restaurant and bar areas.
• Handle guest requests and resolve queries professionally.
• Work closely with the kitchen and Food & Beverage team to ensure smooth daily operations.
• Support conferences, events, and other Food & Beverage activities when required.
• Passion for hospitality and creating memorable guest experiences.
• Strong communication skills in English.
• Flexible availability, including evenings, weekends, and public holidays.
• Positive, reliable, and proactive attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and teamwork skills.

Preferred Requirements

• Previous experience in a hotel, restaurant, café, bar, or other hospitality environment.
• Knowledge of food and beverage service standards.
• Experience working in a customer-facing role.
• Dutch or additional language skills are an advantage.

Your Benefits and Perks

• Discounted hotel stays across the Radisson Hotel Group worldwide, including special rates for family and friends.
• 50% discount on food and beverages in our restaurants and bars.
• Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products.
• Discount on a collective health insurance plan.
• Extensive learning and development opportunities.
• International career growth opportunities within PPHE Hotel Group.
• Annual company parties and team outings.
• Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO).
• 8% holiday allowance.
• Travel expense reimbursement up to €250 net per month (pro rata).
• Referral bonus of up to €750 for introducing a new colleague.

This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a salary starting from €2,505.04 gross per month based on full-time employment, depending on experience and qualifications.

Ready to create memorable moments for our guests? It's quick and mobile-friendly. We welcome applicants from all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht.