Verkoop binnendient/sales support medewerker

Demcon; Enschede; In loco; EUR 32.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

30 days annual leave + 8% holiday pay

Pension scheme

Training through Demcon Academy

Company laptop

Mobile phone

Staff association activities

Descrizione del lavoro

Alia Instruments, part of Demcon, seeks an inside sales / sales support specialist to manage the sales process from first contact to order processing. You will help strengthen online visibility and generate new leads, while coordinating with the sales team on quotations and customer communications.

You will work in an international environment, with Dutch and English communication skills essential and CRM experience advantageous.

Competenze

• MBO+ level of working and thinking.
• Affinity with sales, marketing and customer contact.
• Excellent written communication in English; good Dutch skills.

Mansioni

• Generate new leads through online marketing activities and digital campaigns.
• Contribute ideas for marketing strategies, content and online visibility.
• Process and follow up on leads in the CRM system.
• Contact potential customers and gather relevant information.
• Prepare quotations in collaboration with the sales team.
• Follow up on quotations and maintain customer relationships.
• Keep customers informed about order progress.
• Support export and transport documentation.
• Assist with order documentation and invoicing.
• Respond to incoming inquiries and telephone calls.

Conoscenze

Sales & marketing mindset

Customer contact

Proactive & organized

English writing

Dutch language (written)

Formazione

MBO+ level

Strumenti

CRM software

Descrizione del lavoro

Are you commercially minded and energised by both customer contact and marketing? Then this varied role could be the perfect fit for you.

Alia Instruments develops and supplies innovative measurement solutions for the dredging, maritime and mining industries. The company's flagship product is the Alia Density Meter (ADM), a unique non-nuclear slurry density meter used worldwide in challenging applications where traditional measurement methods fall short. From the Netherlands, Alia Instruments works with international customers, including organisations active in dredging, shipbuilding and mining.

Due to the company's growth, we are looking for an inside sales / sales support specialist.

About Demcon

Alia Instruments specialises in innovative density measurement solutions for abrasive and corrosive slurry applications. The technology behind the Alia Density Meter provides a unique, non-nuclear alternative to traditional nuclear density meters. The systems are used worldwide in industries including dredging, shipbuilding and mining to optimise production processes and make them more sustainable. With a small, highly skilled and entrepreneurial team, Alia Instruments works every day to develop high-quality technology for customers around the world.

What are you going to do?

In this role, you ensure that the sales process runs smoothly, from the initial customer contact through to the administrative processing of orders. You will also play an important role in strengthening the organisation's online visibility and generating new leads.

Your responsibilities include:

• Generating new leads through online marketing activities and digital campaigns;
• Contributing ideas for marketing strategies, content and online visibility;
• Processing and following up on leads in the CRM system;
• Contacting potential customers and gathering relevant information;
• Preparing quotations in collaboration with the sales team;
• Following up on quotations and maintaining customer relationships;
• Keeping customers informed about the progress of their orders;
• Supporting export and transport documentation;
• Assisting with order documentation and invoicing;
• Responding to incoming enquiries and telephone calls.

What do you bring to the table?

You enjoy connecting with people, work accurately and feel comfortable in an international environment.

You also recognise yourself in the following:

• MBO+ level of working and thinking;
• An affinity with sales, marketing and customer contact;
• Good command of the Dutch language;
• Excellent written communication skills in English;
• Experience with CRM systems is an advantage;
• You are proactive, independent and well organised;
• You can easily switch between commercial, administrative and marketing-related activities.

What do we offer you?

• A competitive salary in line with the market;
• 30 days of annual leave and 8% holiday allowance;
• A good pension scheme;
• Opportunities to follow training programmes and courses through the Demcon Academy, allowing you to further develop your knowledge and skills;
• A company laptop and mobile phone;
• An active staff association, with monthly activities such as social drinks and an annual Demcon weekend, as well as annual sporting events.

Do you have any questions about this position?

Do you have any questions about this position? Please contact Jan Peters, Managing Director at Alia Instruments, on [phone].