Transcend GTO-QM, Clinical Quality

360Pharma; Netherlands; Hybrid; EUR 110,000 - 160,000; Full time

Job summary

360Pharma seeks a seasoned IM Transcend: Global Template Owner – Quality Management – Clinical/R&D Quality to lead global template consolidation and standardization across SAP S/4HANA in a multi-year transformation.

You will champion change, govern processes, develop the Global Template, and drive adoption across markets while aligning with the future-state blueprint. Travel up to 30% may be required; hybrid on-site 3 days/week with optional remote days.

Qualifications

• Minimum 10 years of relevant work experience.
• Experience in operating large ERP environments and transformations.
• Ability to lead global process standardization and governance.

Responsibilities

• Serve as the Innovative Medicine SME for Clinical/R&D Quality to drive S/4HANA standardization.
• Ensure processes align with Transcend blueprint and future-state design.
• Act as Change Champion to support global standardization and harmonization.
• Develop, document, and steward the Global Template across markets.
• Apply global business reasoning to manage risks and mitigations.
• Build and optimize processes supporting the Quality ecosystem architecture.
• Support testing, training design, and deployment readiness activities.
• Document and map end-to-end Clinical/R&D Quality processes.

Skills

S/4 HANA ERP

Change management

Global governance

Program management

Stakeholder engagement

People management

Process design

Business process optimization

Operations experience

Pharma/Life sciences

Education

High School diploma

Bachelor’s degree

PMP/FPX/Lean/Six Sigma

Job description

We are searching for the best talent for an IM Transcend: Global Template Owner – Quality Management – Clinical/R&D Quality! T

Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance?

As a member of the Quality Management team, this role will lead the consolidation of Clinical/R&D Quality business processes and support the creation of the Global Template aligned with the Transcend Global roadmap rollout.

Key Responsibilities:

• Serve as the Innovative Medicine subject matter expert for all Clinical/R&D Quality activities to drive global S/4 HANA capability standardization, alignment, and adoption.
• Ensure all Clinical/R&D Quality processes and designs align with the Transcend future‑state blueprint.
• Act as a Change Champion across Clinical/R&D Quality to support global standardization and process harmonization.
• Develop, document, and steward the Global Template, ensuring integrity, consistency, and alignment across all markets.
• Apply strong global and business-focused reasoning in handling critical issues, business risks, and the development of mitigation strategies.
• Build and optimize business processes aligned with the future-state Clinical/R&D Quality ecosystem architecture and support adoption across regional organizations.
• Support the execution of Business Simulation and User Acceptance Testing, as needed, ensuring deployment team understanding of intended template designs.
• Document and map all end‑to‑end Clinical/R&D Quality processes, ensuring high-quality and up‑to‑date knowledge center content.
• Provide insights and support for training design, compliance documentation, and ongoing process updates.
• Develop and implement standard testing approaches and tools to ensure consistent process validation.Support quality compliance, system validation, and change control processes to maintain an ongoing compliant state and ensure operational excellence.

Qualifications:

EDUCATION:

• Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred
• Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence

Experience and skills:

Required:

• Minimum 10 years of relevant work experience
• Business functional experience (i.e., Operations, Supply Chain, and/or Finance) working in a complex, multi-ERP / system environment
• Experience in operating or supporting large-scale ERP processes following transformation/implementation programs
• Experience in supporting, improving, developing, implementing, and leading operational technological processes within a global organization
• Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams / execution and senior leadership / strategic levels
• People management and development experience (direct or indirect reports and internal/external partners)

Preferred:

• Pharmaceuticals, Life Sciences, or other regulated industry experience
• Experience with business process design, engineering, or optimization
• Proven experience with large-scale SAP ERP replacement project(s)
• Experience effectively leading and governing multi-functional decision-making bodies
• Experience in deploying and/or improving standardized work processes, tools, and templates

Other:

• Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful
• May require up to 30% domestic and international travel depending on work location and business needs
• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

Preferred Skills:

• Compliance Management, Controls Compliance, Developing Others, Digital Assurance, Digital Governance, Human-Computer Relationships, Inclusive Leadership, Leadership, Performance Measurement, Process Optimization, Program Management, Quality Control (QC), Quality Standards, Quality Validation, Regulatory Compliance, Stakeholder Engagement, Standard Operating Procedure (SOP), Strategic Change, Team Management