Trading Systems Support Specialist

Gelber Group; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance reimbursement

Pension

Annual bonus

25 days vacation

Team events

Charitable matching

Casual dress code

Great Amsterdam location

Job summary

Gelber Group is seeking a proactive Trade Support Specialist for our Amsterdam office. You’ll provide first- and second-line technical support to traders, monitor real-time trading applications, and help ensure reliability of trading systems across the firm.

You’ll work closely with traders and technology teams, learn trading workflows and lifecycle, and identify improvements through automation and AI. Strong English and a proactive, ownership-driven attitude are essential.

Qualifications

• 2+ years of relevant work experience.
• Basic SQL knowledge.
• Interest in financial markets and trading technology.

Responsibilities

• Provide first- and second-line technical support to traders and employees.
• Perform real-time monitoring and support of trading applications, with secondary responsibility for monitoring technical infrastructure.
• Monitor proprietary applications, exchange connectivity, and trading systems, identifying, investigating, and escalating issues as appropriate.
• Troubleshoot technical and operational problems to minimize disruptions to trading activities.
• Develop an understanding of trading workflows, exchange operations, and the trade lifecycle to support effective problem resolution.
• Identify opportunities to improve monitoring, troubleshooting, and support processes through automation, AI, and other technologies.
• Communicate effectively with traders, technology teams, and other internal stakeholders across the firm.

Skills

Windows and Linux basics

SQL knowledge

Python/PowerShell scripting

Analytical skills

English communication

Willingness to learn

Education

University degree

Job description

Gelber Group is seeking a proactive Trade Support Specialist for our Amsterdam office. You’ll provide first- and second-line technical support to traders, monitor real-time trading applications, and help ensure reliability of trading systems across the firm.

You’ll work closely with traders and technology teams, learn trading workflows and lifecycle, and identify improvements through automation and AI. Strong English and a proactive, ownership-driven attitude are essential.