Trade Support Specialist - Real-Time Trading Tech

Gelber Group LLC; Amsterdam; Sur place; EUR 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health insurance reimbursement

Pension

Annual performance-based bonus

25 days vacation

Team events

Charitable giving and company matching

Casual dress code

Résumé du poste

Gelber Group LLC, Amsterdam, is seeking a Trade Support Specialist to back our global trading operations in Europe. You will provide frontline technical support to traders and staff, monitor trading applications, and help ensure performance of trading systems.

You will work with traders and technology teams, troubleshoot issues, learn trading workflows, and identify automation opportunities to improve monitoring and support processes.

Qualifications

• Candidates should have strong analytical and problem-solving skills.
• Excellent written and verbal communication in English.
• Willingness to own issues and manage time-sensitive situations.

Responsabilités

• Provide first- and second-line technical support to traders and employees across the firm.
• Perform real-time monitoring and support of trading applications, with secondary responsibility for monitoring technical infrastructure.
• Monitor proprietary applications, exchange connectivity, and trading systems, identifying, investigating, and escalating issues as appropriate.
• Troubleshoot technical and operational problems to minimize disruptions to trading activities.
• Develop an understanding of trading workflows, exchange operations, and the trade lifecycle to support effective problem resolution.
• Identify opportunities to improve monitoring, troubleshooting, and support processes through automation, AI, and other technologies.
• Communicate effectively with traders, technology teams, and other internal stakeholders across the firm.

Connaissances

Analytical thinking

Communication skills

Ownership

Time management

Formation

University degree

Outils

SQL

Python

PowerShell

Description du poste

Gelber Group LLC, Amsterdam, is seeking a Trade Support Specialist to back our global trading operations in Europe. You will provide frontline technical support to traders and staff, monitor trading applications, and help ensure performance of trading systems.

You will work with traders and technology teams, troubleshoot issues, learn trading workflows, and identify automation opportunities to improve monitoring and support processes.